The rooms are old and teared down. It lies close to the railway, which is good if you want to get out of there fast but not so good if you want to sleep. No air-conditioning so the rooms get very hot during summer.
Went there for a friends wedding. The hotel was closed on our arrival. Reception is apparently only open a few hours per day, which they did not inform us about when we booked so we had to wait outside for 2 hours. Thereafter, they charged us more than the agreed price, which we didn’t discover until afterwards. When we contacted them, they said that there was an error in their system that resulted in the wrong amount. But instead of apologizing and paying back the extra amount, they informed us in a rude way that they have charged the right amount since and it was the amount on the booking confirmation that was wrong. When we protested, they run the well-proven strategy of not answering our mails (when we called – we just got to talk to a receptionist, who did not handle complaints so it was a dead end).
I travel a lot and have stayed at hundreds of hotels worldwide and have never been met with such a rude response.
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