We stayed here for one night and our first impressions on arrival were good. It is a beautiful old building, supposedly an old hunting lodge and part of the Chatsworth estate. The downstairs areas were charming with antique furniture. Unfortunately, that's where it ends.
Alarm bells began to ring when we were asked at check in if we would like to stay another night which we found a little odd as we hadn't even been shown our room. We said we would think about the offer.
Our room was tiny and crammed with reproduction furniture and had the smallest 'double' bed we have ever seen. We were shown the extras ( biscuits, sherry, chocolates , some sort of Bombay mix and fruit) the best of these being the chocolates as they were wrapped. There were fruit flies on the 'fresh' fruit, the sherry was suspiciously weak, the Bombay mix had clearly been there for some time and tasted off, whilst the substantial amount of crumbs at the bottom of the biscuit tin suggested it had not been emptied from the last guests, or even the ones before those.
We agree with other guests who mentioned the cleanliness of the rooms. The carpets were dirty and stained and we too had plenty of cobwebs to see as we attempted to sleep under the canopy over the bed. When we turned the bedspread down, there was what looked like red wine stains on the underside with the addition of a few blood stains to boot. Even with the window open all night, the room was so hot that we simply could not sleep. Our room looked out over a passageway between two houses and here we found a huge extraction duct which was connected to the ovens in the kitchen below our room. This fired up at around six thirty in the morning and didn't stop until after eleven at night.
How odd that there was no buffet table where we could make our own selection.Instead, a surly waitress asked us to choose each item from a menu to be brought in turn. If you are expecting a full English breakfast as part of your stay, which we were, then expect to pay another seven pounds each for this. On the menu was a cheese board and when we asked what was on it we were told 'cheese' which put us in no better mood after very little sleep. The surly waitress had to then go along and check with the chef as ' they just put out what they want to'.
We were given one croissant and one slice of toast each and we were never offered either more tea or coffee.
What is clearly obvious here is that this place is riding on its history and location whilst basic cleanliness and lack of attention to details are ignored. It's a shame. We won't be returning.
On a better note, the Bulls Head pub in the village is a great place to eat and we spent a lovely evening there chatting with the locals and sampling some fine ales. The food is delicious and very reasonably priced, unlike the Riverside. It's a shame that they don't have accommodation.
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- Also Known As:
- Riverside Hotel Bakewell
- Riverside House Hotel Peak District National Park/Ashford-In-The-Water, UK