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“Great ambience & food, pity about the service”

The Hanging Gate Pub and Restaurant
Certificate of Excellence
Dining options: Breakfast, Late Night, Delivery, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Delivery, Reservations
Derbyshire
Level 1 Contributor
3 reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Great ambience & food, pity about the service”
Reviewed December 30, 2012

Incredible Christmas decorations and the food was superb. It was a pity that the young girl who served us just didn't have a clue.
I'm not going to crucify her by going into too much detail but it should have been obvious that young children require small cutlery and you should not have to then keep hungry kids quiet for 10 mins after you have asked for some. It should also be obvious that there is something wrong if 6 people have their pudding and 1does not!
My daughter has been today and she again says the service was awful.
Poor staff training?

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank RailwaymanDerbyshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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287 reviews from our community

Visitor rating
    133
    76
    37
    20
    21
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Level 2 Contributor
7 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“The most amazing atmosphere”
Reviewed December 24, 2012 via mobile

This was our first visit and suitably impressed by the decorations, however we came for the food. large healthy portions, tasty, not strikingly cordon blue but wholesome platefuls of piping hot normal food.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank KevinPrattFrits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buxton, England, United Kingdom
Level 6 Contributor
105 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
“Xmas treat”
Reviewed December 22, 2012 via mobile

Excellent decorations £20, 000 spent and you can see every bouble. Food was o.k not great so probably won't go again till next December.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Terry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockport, United Kingdom
Level 4 Contributor
43 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Poor food”
Reviewed December 21, 2012

Were advised to visit here to see the xmas decorations which were amazing but bit claustrophobic. The food was very poor, packing bums on seats to make most of christmas I think. The musician was far too loud, want background music as we were not out clubbing! Why do people think if it's loud it must be good. Don't think I'll be back.

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank BarB2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 6 Contributor
112 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 125 helpful votes
“Winter wonderland”
Reviewed December 16, 2012

What a fabulous place to go to feel Xmasy,I have never seen so many decorations. The food was lovely too and very reasonable.Set menu brilliant value and good choice,not the usual turkey and xmas pud.

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank petawendy54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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