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Reviewed September 22, 2017

This is the first time in years we haven't wanted to go home
This is due to the whole staff being so helpful and lovely
They couldn't be more helpful if they tried
The shuttle is so good
Margaret's and The manager Alan were superb
We have got to go back again definitely
Good luck Rocabella !!

Room Tip: They are all good and face the sea with balconies and a good view of the harbour and cruise ships
  • Stayed: September 2017, traveled with family
    • Value
    • Rooms
    • Service
Thank James E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alan_Kodzasov, General Manager at Rocabella Mykonos Hotel & SPA, responded to this reviewResponded January 23, 2018

Dear James and Patricia,

Greetings from cold and windy Mykonos!

I would like to apologize for my tardiness to reply and to thank you for taking the time and sharing such a wonderful review here in TripAdvisor!
It was an enormous pleasure to have you staying with us and I am delighted you had such a lovely time.
It is always lovely to read that a guest has experience immaculate service throughout the hotel and the team is delighted to see it has been recognized.
We all look forward to seeing you again on our wonderful Island and in the meantime assure you of our best intentions at all times.

Best Regards,
Alan
PS. Please pass my regards to Susan and Ken :)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 21, 2017

We had the pleasure of staying at Rocabella for a few days with our family and friends. While little things go wrong sometimes (and we perfectly understand that they do) the difference is how the problems are dealt with. We met George (who drove us around sometimes) and Margarita who manages the front desk and of course other members of the team. George made us laugh with all his jokes and really made our experience so much more fun while he also provided information about the areas we drove through. Margarita is a huge asset to Rocabella as she takes charge of the issues at hand in a very friendly and professional manner. Her knowledge of the area and recommendations were spot on every time. We really enjoyed the hotel, the facilities and amenities and the hotel is in a perfect location. We can most certainly recommend this hotel for a holiday in Mykonos ....but don's miss out on meeting George and Margarita - I am sure you would agree that they are very professional, full of fun, friendly and on top of their game!

  • Stayed: September 2017, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank VeraJohannesburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alan_Kodzasov, General Manager at Rocabella Mykonos Hotel & SPA, responded to this reviewResponded January 24, 2018

Dear Vera and the rest of the family,

Thank you so very much for taking the time to review Rocabella Mykonos Hotel on TripAdvisor.
We are happy to learn that you enjoyed so many aspects of the hotel and that you felt the warmth of our dedicated staff. It is always a pleasure to receive such a feedback:))
It is very important to us that our guests feel at home whilst they are staying and feel they have a home to return to in the future.
I very much look forward to welcoming you, your beautiful family and your friend back to Rocabella Mykonos Hotel on a future visit and thank you again for your kind words.

Best Regards,
Alan

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Reviewed September 21, 2017 via mobile

I booked Rocabella as a surprise for my partners 40th birthday.
We were greeted with a warm welcome and a celebratory bottle of bubbly in recognition of our celebrations.
Throughout the 11 night stay nothing was too much.
The staff were super friendly, natural and authentic.
We did not ask for anything as we did not need to. Every need was Preempted and thoughtfully delivered.
Rocabella is an unstuffy, chilled, rustic boutique hotel offering you the chance to sit back, relax and escape from it all.

Stayed: September 2017, traveled as a couple
Thank DonnaVAFSM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alan_Kodzasov, General Manager at Rocabella Mykonos Hotel & SPA, responded to this reviewResponded January 24, 2018

Dear Donna and Simon,

Greetings from cold and cloudy Mykonos!
Thank you very much for taking the time and sharing such a kind review here in TripAdvisor!
I am thrilled that your experience of the staff was such a memorable one.
We are very happy to read that you enjoyed so much our hotel and its facilities.
Thank you once again and we are looking forward to welcome you back very soon;)

Warm Regards,
Alan

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Reviewed September 18, 2017

When we arrived at Rocabella, we were immediately greeted by one of the very welcoming members of Alan's team with a glass of bubbles. They offered an immensely helpful description of Mykonos along with suggestions and recommendations of beach clubs, restaurants etc. This set us up for the week! Rocabella is a stunningly beautiful hotel. They think of everything to make your time there as luxurious and carefree as possible. Alan and his team create such a friendly and warm atmosphere that you'll feel as though you're at home. The rooms and décor throughout the hotel are beautifully done creating a calm oasis you don't want to leave! So good we are booked for next year!

  • Stayed: September 2017, traveled as a couple
    • Location
    • Rooms
    • Service
Thank Annie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alan_Kodzasov, General Manager at Rocabella Mykonos Hotel & SPA, responded to this reviewResponded January 24, 2018

Dear Annie and Duncan,

Thank you very much for your delightfully concise review here in TripAdvisor!
We are very glad to read that you enjoyed so much our hotel and its facilities. Receiving comments such yours (specially about our team) gives us strong motivation to keep up doing the great job and it is very important to see the reward through all this comments!
We are more than happy to have you back to Rocabella and we are more than happy to read that you had an amazing and relaxing stay:))
Can't wait for your 2018 Mykonos trip!!

Warm regards,
Alan

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Reviewed September 17, 2017

We visited Rocabella for our special 25th wedding anniversary in July and Alan and his team made our stay unforgettable. Our room had amazing panoramic views over the Aegean Sea and the outdoor spa bath made our luxurious room complete. The breakfast selection every day was fantastic and the Greek tapas in the Reeza Restaurant was absolutely delicious! What is special about Rocabella is the way Alan and his team tend to your every need in a such a subtle and attentive way and that is what makes this hotel stand out from the rest. We had an absolutely amazing time, thank you all for our unforgettable stay and we really hope to be back one day. Scott and Angela.

  • Stayed: July 2017, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank angela16052017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alan_Kodzasov, General Manager at Rocabella Mykonos Hotel & SPA, responded to this reviewResponded January 24, 2018

Dear Angela and Scott,
I would like to apologize for my tardiness to reply and of course to thank you so much for your great review regarding your recent stay with us here at Rocabella Mykonos Hotel.
It was a real pleasure to have you with us for your silver wedding anniversary and to enjoy this pleasant time with you during your stay.
I am delighted that your enjoyed our location and facilities. It is the pleasure of myself and my team to take care of you during your visit and I thank you for your compliments towards them.
We very much look forward to welcoming you back to our beautiful Hotel on a future visit and thank you again for your kind words.

Warm regards,
Alan

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