We stayed here over Spring Bank holiday to visit my family in Bristol. The staff are wonderful, so friendly and helpful. Our room was nice and had plenty of room. the TV was so small and crammed into a top shelf so cutting down on somewhere to put our things. The kettle is on a tiny ledge so that when it boils the steam makes the coats all wet, it also dripped badly and we were forever mopping up water. I asked at reception for a free sanding kettle and was given one.
We decided to eat in that night before visiting our family so we were seated in the large dining room and it all looked a bit washed out and tired to be honest. the menu was not very varied and the steaks were very expensive. we settled for a burger with unlimited chips and a side salad. we waited ages for our meal to arrive yet it wasn't that busy as it was only 5pm! when the food arrived it looked to be a huge burger in a very tiny bun, the chips looked nice and crispy but the side salad was covered in an evil smelling dressing that we didn't want. All in all the meal was very bland for what we paid for it. They don't seem to serve any veggies at all only the side salads so we were not impressed. The bed that night was big and looked comfortable but it certainly was not comfortable, the springs were raised in several places and we were very uncomfortable, we did not complain as we always feel that they think we are liars, so we stuck it out for the three nights.
Breakfast next morning was a meal we looked forward to but it ended up in disaster yet again. My family all arrived to eat with us so we had booked a large table that we were all led to, fine, great start, we all ordered and was told to help ourselves from the buffet. There was only one toaster and we had to queue for ages as each slice of bread needed putting through twice to get a colour on it. when the food came the eggs and beans were cold and they were swimming in the oil in which they were cooked, my husband doesn't like oil so he left his and was told he would get a refund, we are still waiting for this a few days later by the way. The tea was made wit hot water from a flask, why on earth there is no proper kettle or hot water tank god only knows, so the tea was never really hot enough. The rest of the food is not as nice as other premier Inns that we have stayed in and to be honest I would not want to stay here again. It is all very tired looking and needs updating badly. They did say that this is in hand, that there is to be a huge extension built and all the rooms refurbished, so good luck to anyone going here in the future.
- Official Description (provided by the hotel):
- Easily accessible from north, south, east and west, the Premier Inn Hotel Bristol East Emerson's Green puts you in a dream location. You're close to the M4 and M5, seconds from the Bristol & Bath Science Park, and an easy drive from Bristol city centre. Nip into The Mall at Cribbs Causeway for some serious retail therapy. Watch the thrills and spills at Badminton Horse Trials. Dive into Bath's naturally heated spa waters. Or be swept away by the Bristol balloon and harbour festivals. After a day of work, rest or play, return to our Beefeater restaurant, spacious rooms and extra-comfy beds. Important info This Premier Inn is located near a major road, bedrooms are insulated to minimise noise. Some rooms have showers only at this Premier Inn. Please note that all twin rooms at this hotel consist of a double bed and a single sofa bed. Directions: From M4 J19 onto M32 J1, turn left onto A4174 (Avon ring road). Hotel is on the 3rd roundabout. Next to Emersons Green Beefeater. Transport and local information: Kendleshire Golf Course Bristol Zoo Bath Historic Site M4 J19 Parkway Train Station 4 miles ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Bristol East (Emersons Green) Hotel Bristol