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Premier Inn Bristol East (Emersons Green) Hotel
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Reviews (658)
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618 - 623 of 658 reviews
Reviewed November 28, 2011

The room/bathroom stunk of smoke which hit you like a brick wall in the bathroom, the toilet was not clean, and when we went for breakfast my husband had an 8inch length of hair in his fruit. I wouldn't recommend staying there very disappointing.

  • Stayed: November 2011, traveled as a couple
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1  Thank Nicola D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2011

we stayed at the premier inn in emersons green Bristol, we couldn't ask for more the staff were really helpful and great and the rooms were clean tidy and looked modern, i would really recommend staying there to anyone.

  • Stayed: November 2011, traveled with family
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Thank craig p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 18, 2011

I left a shirt behind & phoned to see if they had found it, they had so i asked if they could not have phoned me as i could have returned but i was told it was company policy not to phone!! so i asked if they could post it on & i would pay p&p with my credit card , this was also not company policy, i was told i would have to send a sae jiffy bag & they would then post it. After 5 days i phoned to ask if it had been sent i was curtly told no as nobody had been to a post office & it would have to be done in personal time but as she was going she would do it that day. 5 days later still not arrived, phoned again to be told it had been sent, finally got it back 10 days after they got my sae. Stay in premier inns 2-3 times per week but wont be using this one again, cant belive how unhelpful & rude they were. Hopefully they will need help one day & meet their clone.

  • Stayed: November 2011, traveled on business
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2  Thank Tony D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2011

Very good service, very comfortable hotel and wonderful restaurant. Try to avoid breakfast in the restaurant when it is busy and avoid eating there on a Sunday night as the service isn't great and they run out of food. :-)

  • Stayed: October 2011, traveled as a couple
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Thank Caroline P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2011

Very comfortable stay in a family room. Clean and above expectations for a budget chain. Will use again.

  • Stayed: October 2011, traveled with family
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Thank Tarmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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