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Grand Dafam Bela Ternate
Ranked #1 of 6 Hotels in Ternate
Reviewed March 16, 2013

The hotel appears great from the inside rooms ok but a few matters of interest. Check in and check out staff are pretty disorganized - lack of training. Staff in general need training all-round. Walking around looking lost they need someone to direct them

Beers are really too expensive Rp120.000 each - rather pricy! more expensive than Europe 12.39 $ 8 .30 pounds

Breakfast is pretty basic but my highlight is that they served smoked beef that must have been in out of the fridge for a weeks as it stunk , complained to the chef , he continued to serve the smoked beef , so i gather some few people will be having a few trips to the toilet this weekend don’t expect a International service Hotel as they are in Alice in wonderland if they think they have an international rating standard

Bedding is grey and over washed looks bad , towels are frayed at the edges and a greyish white , floors creak , bathrooms have not been cleaned in weeks , hairs from the last person in the shower drain , body fats on walls and shower doors that have not been cleaned in months

Not many other choices in town as your hands are tied , if there was completion in town I don’t think this hotel would be in business for long
The place needs a revamp when will that happen i guess who knows

  • Stayed: March 2013, traveled solo
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1  Thank Mountin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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62 - 68 of 150 reviews

Reviewed January 19, 2013

Regularly visiting this hotel for business, I have been in here quite a few times. This Hotel lies in a slightly elevated position offering, on the sea side, a good view over the ocean and the surrounding islands. The Pool facing rooms offer instead a direct view at the island's vulcano. Unfortunately wi-fi at this time is not available and phone reception might be poor depending on room's position and service provider. Rooms are spacious and comfortable but they could be better kept and cleaned. In-Room service is quite expensive given the average quality of the food served.

  • Stayed: December 2012, traveled on business
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Thank Marcello S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 27, 2012

this is my first time for me to visit this hotel after my stay one day after aston makassar. huge difference between them both. although this hotel stated as "international" hotel but i think this one is very overated. front staff is ok and helpful, room is spacious but old, outdated and not well maintained. very limited ammenities for the guest. no wifi in the room and wifi in the lobby is so frustating. breakfast is good enough, limited choices and food quality is bad. however this is one of the best panoramic view. seaview on the front and mountain in your backyard, amazing. try to wake up early and enjoy the sunrise infront of the hotel, beautiful.
on the bottom line, this is the only star rated hotel in this city, no other choice, so enjoy your stay.

  • Stayed: December 2012, traveled on business
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1  Thank gondel g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2012

Last week I stay in this hotel, the room too many dust, toilet room not clean, and no varians for the breakfast. The service of laundry not so good. At 3 o'clock every night there is a noise from the other room, but there's no one at there. The Receiptionist staff (woman) response so low and bad attitude.

  • Stayed: November 2012
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Thank Charly_PaC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2012

Don't face the volcano, just incase....
Try stay close to the reception ,
A few blackouts occur on the island regularly ,while we were in shower and on the loo,
The bathroom blacks out ...the laundry service was prompt and good.
Food was good , but at the bar ..theres only two types of beer. Bin tang and Guinness...oh we'll ...better than no beer. Wish we had more time to look around , before we went to Morotai.
Pretty good all round really .special mention to the fine singers at the bar
At night , I was truelly amazed at the fine quality of their singing..very good !

Room Tip: Don't face the volcano, bring your own liquor ...say one thing nice to the volcano gods ! Bring...
  • Stayed: September 2012, traveled as a couple
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1  Thank Bomboratravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 19, 2012

I stayed at this hotel for two nights for a work-related trip. As others have written, I don't think there are many other options in this town of Ternate. I first got a room on the ground floor, which did not have a fridge/mini bar. I asked for a room change, and got a much nicer room on the same floor as the reception, definitely nicer room with carpet. Pros: the beds are comfortable, there are enough lamps, the AC worked well. Cons: not much space to put clothes, and the bathroom is dingy. Really unreliable wi-fi access. Both rooms had views of the huge pool area, didn't see anyone swimming in there, though. The hotel is a bit out of the way, up on a hill, so not terribly convenient.

Breakfast is good if you like Asian food (had a pretty good selection) but not if you don't (me). Only had a selection of (local) breads, some fruit, cheese, ham, and an omlette bar. The bar is over-priced.

The rooms are are outdated and really need to be renovated, but the service is good (people at the reception were very helpful) so if I were to come back to this nice town, I would probably stay here again.

Room Tip: Avoid rooms on the ground floor, and try to get a room with a view (NOT the ones facing the pool).
  • Stayed: September 2012, traveled on business
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Thank BlancaParis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2012

Ternate is an amazing place and a bit off the beaten track - Anglo expatriates are few and far between. Based on that you wouldn't be surprised if accomodation was basic by western standards. The bela is not too bad - fantastic ocean views out front, smoking volcano out the back.
Check in was ok - the staff have limited English but are good humoured with my attempts at bahasa. Rooms are good, clean and comfortable with good air conditioning (and great ocean views). Internet is cheap, wireless and works well.
Coffeeshop just off the lobby is good - again the staff have limited English but are obliging and helpful. The restaurant downstairs serves good Indonesian food (hot & spicy).
The bela is pretty good for a hotel off the beaten track. I'd stay there again.


Stayed: March 2012, traveled on business
1  Thank Mark A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Dafam Bela Ternate

Address: Jl. Jati Raya no. 500, Ternate 97715, Indonesia (Formerly Bela International Hotel)
Location: Indonesia > Maluku Islands > North Maluku > Ternate
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 6 Hotels in Ternate
Price Range: $39 - $63 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Dafam Bela Ternate 3.5*
Number of rooms: 195
Official Description (provided by the hotel):
Grand Dafam Bela Ternate Rebranding from Bela International Hotel, a first four stars hotel in Ternate. Now operated by Dafam Hotels Management to accomodate with an INSPIRING COMFORT in luxury way for visitor in Business or Leisure purposes. ... more   less 
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