My team and I stayed at the Gracious Palace Hotel in June of 2012, I found the staff be wonderful and very accommodating, very helpful to each person. We had breakfast and dinner at the hotel and I thought the food was very good, even when we got in late they had dinner warm for us, there was always plenty. The beds where comfortable and I always had plenty of hot water. My room was on the 4th and was very clean. I enjoyed the friendly staff, we had a lot of luggage and they where so willing to help. I would say my time there was excellent!