We bumped in more or less on random - we wanted to get information about tours to surrounding archeological sights from a tour agency also located inside the hotel. The lady who runs the agency was on lunch break but Eduardo (who turned out to be the owner of the hotel) told us a bit about the tours and offerd us a very nice room for a very good price. So we had not to think much to change our hotel and moved into Hostal Amazonas.
And it was a very very nice stay. Eduardo is a very nice and overwhelmingly friendly person who helped us where he could. The staff is very friendly as well. Everything is clean, the rooms are cleaned daily there is the hottest water in the whole of Chachapoyas and we had free internet even in the room. Rooms also have TV and our room had a fridge as well. There is a nice atrium, the hotel is located in the center (Plaza de Armas) and there are lots of restaurants and coffes around.