Stayed at Kaluga Ambassador for one night (yesterday) on business. Though my room was upgraded to Premium - I was not lucky at all. The temperature in the room was just the same as outside (in the late autumn!). I called the reception - a man came in 5 minutes. It appeared that heating was not on in the room, he just turned it on! And it was very weak - imagine how much time it took to make the room temperature slightly acceptable. The heating in the bathroom was also off. No disposable home shoes adn icy floor. I even did not dear to take a shower because I could catch a cold after all. When I woke up the next morning the heating in the room was completely off again... No comment.
No heating, a lot of noise from the central conditioner, dust on the lamps and in the wardrobe.
Good things: excellent breakfast and room design, panoramic windows.
The last thing - the hotel is runned by the German manager. If you do not speak German the staff will not take care...More
- Free Wifi
- Free Parking