Our family of 6 stayed here mid-July 2013 and our experience concurs exactly with others who found the staff rude and unhelpful. We had a particular special moment with the porter who does not carry bags. The hotel seems to be run on a shoestring and, if you can find them, staff are generally too busy for guests. Although the rooms look nice and certainly photo well it was impossible to get warm - l know it's winter in July but they shouldn't be so cold that you unpack bags to put clothes on! The restaurant demanded all our winter gear be worn, evening and breakfast. Food was served lukewarm and in small quantities. Sadly we couldn't get to local amenities as the hotel is a little too far away after a tiring day. Only stayed one awful night and will not return. Ever. Even if there is an afterlife.
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- Also Known As:
- Pozo Del Cielo Chivay