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Grand Paradise Samana
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Reviews (4,014)
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Reviewed February 13, 2013

My friend and I went here for 6 days/5 nights as a girl trip to get away from the cold weather. Unfortunately, to our dismay, the stay was not as we expected.

Though we got lucky with a balcony and a view of the ocean, the room was comparable to that of a Days Inn or Best Western, the staff I feel spoke insufficient English (in fact it got worse as the trip went on) and did not seem to have a whole lot of information, there was no welcome packet or orientation to let you know how to make reservations for dinner, that the "mini bar" (which consisted of soda and water) was included, the customer service line never was answered, and there never seemed to be clean towels in our room when we needed them. In fact, on day 3 or 4 we realized that they were taking the same towels we'd been using already and just refolding/rehanging them (we were being courteous to not put them on the floor when wet so they didn't get mildewy).

We opted out of snorkeling because we felt the staff probably did not sufficiently clean the mouthpieces between uses among people, and though they offer windsurfing, waves were breaking about 200+ meters out so could be potentially dangerous as no guides went with you.

The food got me sick one night and I was hesitant to eat any seafood a good portion of the time we were there. Best thing was the chicken, eggs and flan.

Overall, we made the best of the situation in which we were presented, but I feel that there was a lack of information given to us and it was not portrayed as how it really is. And this is coming from someone who doesn't expect a 5-star stay wherever she goes.

Room Tip: If you decide to go, ask for a room away from the pool and disco on the 2nd floor with the balcony facing the ocean.
  • Stayed: February 2013, traveled with friends
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1  Thank Kaisha D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2013

i loved the beaches and the staff are fantisic the front desk staff were the best i encontered while i travelled a special thanks to yinain balbvena who made my visit special by taking me to a local school it is the people who work here that makes this hotel. on the negative end of my visit the toliet didn't work won't flush had to have it reparied twice they sent a repair guy right away
the showers were hard to adjust the towels were thread bare and the rooms were run down also they do not wabnt you to flush toliet paper they want you to put it in the garbage yuck but if you don't mind these problems and the trip is cheap go for it ps the food was good

  • Stayed: February 2013, traveled with family
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5  Thank Lorna293
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 11, 2013

This was our second time at Grand Paradise Samana and what an amazing time it was. We stayed for two weeks with our 2 boys and we enjoyed every second. The staff were fantastic and made it that much more enjoyable. We made great friends, like Jessi who we knew from last time and is a fantastic person. She was great with our kids and always had a smile on her face. She sure made our vacation. It was great seeing Yousseff (who we also knew from last time) who is always there to help if you need anything. Thank you all for everything (Sabatta thanks for the CD...the boys listen to it every day :) and thank you Luis for helping us with the stroller :) . Miss V thanks for being sooo good with the kids! We will definitely be back next year :)

Room Tip: Building 6, 7, 8 - the best rooms
  • Stayed: January 2013, traveled with family
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6  Thank AlinaMcC_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2013

Great resort in a pleasant and quiet surroundings.
Long and beautiful beach, lots of palm trees, beautiful nature, animals.
Several bars, restaurants, good food, friendly and smiling staff, clean, air-conditioned rooms.
There is always something to do - three pools, volleyball, water aerobics, step aerobics, archery, horseback riding, nightly shows and disco every night.
I would certainly recommend this hotel to anyone, it is a real piece of paradise.

  • Stayed: January 2013, traveled solo
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2  Thank Marketa22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 8, 2013

These holidays were simply perfect! Great location and beautiful weather. Fresh pancakes and much more at the breakfast buffet.
The best thing was the friendly staff. Me and my family want to thank one special person who was our camarero. His name is Euris Agueda and he made us never forget our holiday in samana. But also the other nice and professional co-workers are unforgettable!

  • Stayed: August 2012
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1  Thank miaLaiin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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