First of all I’d like to say that anyone who’s writing that you should not expect any comfort or service in DR is simply wrong or didn’t get to compare to. There are beautiful hotels and restaurants competitive even to Manhattan’s ones. Grand Paradise Sanama is not in the list, but its prices are comparable. We stayed at GP Bavaro: at least, they have “guests services”. The hotel chain belongs to Dominican Republic: it sets all the standards. You can clearly see two opposite categories of employees: hardworking auxiliary low grade and managerial VIP ones, who won’t notice you. From very first moments you start to understand that they don’t care about vacationers, they simply don’t want you to come back. Only “friends & family” get good treatment. The beach is miserable comparing to any in Punta Cana: there is no “white powder sand”, a sign says “Do not swim close to the rocks”. Someone has complained that no one cleans sea grass - you’re lucky if they cleaned up the horse manure. All negative reviews are true: just one key for a room; local people, horses, dogs go thru the beach; no bacon; we arrived on Saturday and got yogurt only on Tuesday; long lines in the buffet – they do not serve tea or coffee (DIY); the only respond to your basic needs – “tomorrow” day after day; water sports – deposit $50; there are two local liquor brands: “Classic” and “Royale”, so they use the worst one “Classic”; out of 78 TV channels 72 in Spanish; etc. The receptionist Geury when you're asking about some basic needs besides usual "maniana" or "no" says something in Spanish to your back, making his collegues to laugh: this is a top of hospitality & service. Did I mention that food is horrible?
Just read the review "Second visit, still pleased": We stayed 01/26/13 - 02/02/13 and out of 8 days have only two last days sunny: every day of rains (even our driver told us that he's sorry about everyday rain: January is a rain season???). Just wondering: what did JeenM49 mean "real rain"?
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- Also Known As:
- Grand Paradise Samana Hotel Las Galeras
- Casa Marina Bay
- Grand Paradise Samana Las Galeras
- Grand Paradise Samana Dominican Republic