We booked this property through Owners Direct and found that the aerial pictures were misleading, and that we were lead to believe on the website that there were only four properties available - there were actually twenty. The facilities were inadequate for the number of people staying at the property; the queue for the washing machine for example was 24 hours long. The feeling at the property is very unlike any in Italy we have experienced in 10 years. The pool was cloudy, the grass non-existent with ant colonies, and the tables numbered so that each apartment can sit at the correct one. The owners are generally unwilling to help with complaints due to the fact that they demand full payment before arrival and so do little to assist quests. This led to a general feeling of resentment amongst long suffering and tolerant guests. Significantly there were no Italians staying here.