This is the second all inclusive trip my family has taken. We have three small children. We go for all inclusive so we don't have to deal with finding restaurants, dealing with tips, having everything in one location, etc. Despite this resport being all inclusive there is an EXPECTATION from staff to be tipped. My advice for those planning on coming would be to bring lots of small bills so you can tip. If you want good service from the swim up bar -- don't expect it if you don't have money in hand. Our room was cleaned up nicely each day but the number of towels that would be left was always a surprise. One day, the maid took all the bath towels and did not leave any clean ones behind. We had to ask two days in a row for sheets for the pull out bed. I finally just took them from the storage room in our villa and did it myself. Most staff were friendly, especially to the kids. A few acted put out -- but the same can be said for where ever you visit. The snorkeling is GREAT. Just jump in from any of the resort's beaches and you'll feel like you are swimming in an aquarium. My 8 year old spent hours in the water snorkeling. My two biggest disappointments? First, I get up early in the morning and one day went down to the adult beach. The crew was cleaning up (people are incredibly rude and leave behind all their litter). The crew was raking all the plastic cups, straws, plates, etc. into a pile and then pushing the garbage into holes they dug in the sand. Very disappointing to see that. Second, there is a large waste of plastic cups. I wish the resort would tack on 10 bucks to everyone's package and give each client their own mug for the stay to get refilled. While the restaurants use glass, most of the drinking takes place at the outdoor bars and everytime you get a drink, you get another plastic cup with a plastic straw that people leave on the beach, in the pool and on the pathways. Food is fine. Nothing gourmet, but I did not expect it to be. If you have kids, there is always something for them to find to eat -- pizza, french fries, chicken, fresh fruit, fresh veggies, and an ice cream bar. We did two tours: the catamaran trip that stops at Margaritaville in Montego Bay and the zip line adventure in the jungle. Both were fabulous with great staff. I'm glad we went and overall we had a great vacation at the Palladium (the kids would tell you it was THE BEST). I am glad I read some of the reviews before we went.
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- Also Known As:
- Grand Palladium Jamaica Resort And Spa
- Grand Palladium Jamaica Hotel Lucea
- Grand Palladium Jamaica Resort & Spa Lucea