Don't stay at the Gr. Palladium Jamaica.
Take the reviews you read about bad service to heart, as it really is true that you will not get any answers or service from staff or management. We were booked at this resort from Feb. 12-19. We were only 2 of many who were shipped off to another hotel for the night because this resort was overbooked. We did not receive notice from our travel rep (only because she was unaware they were overbooked) or the hotel before arriving at the resort and waited for 3 hours once we arrived to find out they were sending us back to Montego Bay for the night - that was after someone at the resort actually told us what was going on. After arriving back at the Palladium again the next day, we waited another 2 hours before finally getting a room. The resort is beautiful and has lots of potential, but it's not worth the risk no matter how much you pay.
If you want to feel like an inconvenience and spend your time trying to find answers and get service, then this is the place to go! Save yourself the frustration and book somewhere else!
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- Also Known As:
- Grand Palladium Jamaica Hotel Lucea
- Grand Palladium Jamaica Resort And Spa
- Grand Palladium Jamaica Resort & Spa Lucea