My spouse and I went to Jamaica for our one year anniversary,
We met up with four other family members that where staying at
The hotel with us. We arrived and while waiting in the line to check in
7 people came up to the desk with complaints from no A/C to getting
A key to a room that was already occupied. Our room had no A/C for the
Entire stay. IT WAS HOT! The room stank, and sheets were moldy.
We saw the cleaning lady using water from a pond to clean the floors.
The service was horrible, no room service, no wifi in the rooms(you have to pay extra). It's an all inclusive hotel but they charge you for every little thing you can imagine. The staff is not trained, so they have no idea what's going on. The bar never had any drinks, they just kept saying they don't know how to make that or they are out of drinks. Its like WHAT ARE YOU KIDDING! Anyway, I tried my best to make a bad situation good, I played mini golf, basketball, tennis, and went to the pool. The pools are nice, the nightly plays they put on are nice aswell. The excurtions they offer aren't bad either, but overall service and stay in or on the hotel grounds is unpleasant for the amount of money you have to spend. I must say that I did get a good deal on the package to stay here. Air fare and hotels stay for a week was around $750.00 per person. CHEAP! But you get what you pay for or worse. Next year I'm going on a cruise, or back to Cancun Mexico, the people are more friendly. I am a jamaican native and my people can be very nice but not here in this hotel.
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- Also Known As:
- Grand Palladium Jamaica Hotel Lucea
- Grand Palladium Jamaica Resort And Spa
- Grand Palladium Jamaica Resort & Spa Lucea