We were hesitant to come here after reading bad reviews but we had no major complaints. The people who were complaining on the trip seemed to be chronic complainers, never satisfied with anything, always trying to find something wrong.
The place is beautiful, huge, clean, constant upkeep being done. There are 2 sides: Jamaica and Lady Hamilton. We were booked on the Jamaican side but got bumped to the Lady Hamilton side since they were overbooked. Kinda annoying since they didn't apologize and we were on the far end overlooking a dirt hill. It doesn't really matter which side you're on since you're not in the room much and can walk (it was a 5min walk to the main areas). They have shuttles but we never took them.
There are a few small beaches- pretty to look at but rocky. No one tried selling stuff while on the beach which was nice. The pools were great. No problem finding chairs. They give beach towel cards. There were loose tiles but don't slide your feet and you'll be ok. There's entertainment at the pool and nightly at 9pm (fun shows). Lots of bars- the beer is Red Rock and kind of weak but they make other drinks too. Lots of food options- no complaints. The staff was always nice. Kinda slow but no big deal. We brought American money and tipped which is appreciated but not expected. They make about $100USD/week which is not much! There's a nice fitness center, spa (pricey), free watersports like paddleboats, volleyball and other activities at the pool, sports bar with big tv's and games.
The room was nice, big, clean. The A/C wasn't that cold and we told them but it wasn't fixed. Our phone broke also. There is a minifridge where you get 2 waters, 2 beers and some soft drinks refilled daily. They don't give extra towels- 1 per guest. Slippers and 1 robe were provided. The annoying thing was the shower- we handheld the shower wand so not to flood the room but the drain was very slow so you were left standing in gross water. Also, there's no privacy area to dress. There's a hottub in the middle of the room then the sink and then small stalls for the bathrrom and shower. They should put up a wall or screen so there's some privacy!
We booked an excursion through our US Air agent at the hotel and they never showed up! We waited over 90mins so that was annoying. We found that other travel companies in the lobby offered cheaper prices so don't always go through your agent. Some said the hotel had better offers.
Tips: Bring xtra sunscreen (sun is strong!) and stuff in case you burn, single bills for tipping (you can get change at the bars sometimes), large cups for drinks, insect repellant (bugs are out at night and there are some long walks to get places), comfy shoes since you'll be walking a lot. People weren't really dressed up so bring casual dresses. The gift shops are pricey so try to bring everything (ex: $10 for 10 tampons, $2 candybar) . If you get there before 3pm, try to pack swim gear in carry-on so you can change easily while waiting for your room.
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- Also Known As:
- Grand Palladium Jamaica Hotel Lucea
- Grand Palladium Jamaica Resort And Spa
- Grand Palladium Jamaica Resort & Spa Lucea