I will divide this into sections for easy commentary: First the Hotel and the grounds:
The hotel itself is really nice. It was a beautiful location and the hotel was spotless at all times. The decor is very tasteful and upscale and the staff was very polite. No trouble checking in and we got upgraded to an ocean front room for free which was really lovely. We were there over thanksgiving week and the hotel was about forty percent full (or so I heard from the staff.) For reception staff they were very efficient. No long wait, no big attitude, no problem mon.
The grounds are nice but they seem to have trouble keeping their foliage alive there. Everything in the flower beds was dead . Still the hotel has lovely architecture and the dead stuff was no big deal. The pool was huge and well kept. There was always adequate seating and plenty of towels. You will not need to get up early to claim a spot. Crowding is not a problem. There are several pools some near the rooms, one main pool with a large swim up bar and one all adult pool. All nice, all with good service. Usually hotels have entertainment staff that get the guests involved in things but this group was pretty low key and I saw kind of minimal guest participation. For an entertainment group they were pretty timid. Not rude or unpleasant just reserved and not very chatty.
If you are a beach person the beach is really mediocre. There is a nicer beach with big trees on the far side of the resort but the other beach spots are rocky. There was some nice shells if you are a sheller on the rocky beach. The beach areas are small.
The resort is really large but we didn't have any trouble getting around. This would be a problem if you were elderly or not very mobile. There are lots of stairs and long walks.
next lets talk service: Overall the service was really nice. We are really friendly people and by in large the staff was really friendly in return. The bar staff was quick and if I had any complaints there it was that they made the drinks so strong you could barely get them down. After one or two you don't notice so much (smiles) . The wait staff and our room made were really friendly and did a really good job.
The wait to get into restaurants at peak times was no more than about twenty minutes but the time inbetween courses was really long. Dinner was usually at least an hour and half event. Allow yourself time. (But you on vacation no need to rush)
Now food: There was a wide selection of food available and over all the food was really good. Most all inclusives have really bad buffet food but this place was really pretty good all arouond. The pastries at breakfast are excellent as are the breads. The eggs are pretty good and if you find the bar that has the Jamaican breakfast foods try them. They are excellent. Don't miss the breakfast porkchops covered in jamaican spices...they were delicious. Lots of the jamican foods look suspect by our norms in the states but taste great. Don't let the appearance frighten you. Be brave.
The one down side to food during the day was.....most restaurants require that you be wearing something other than beach attire. There was only one snack bar close to the beach that you could grab something to go from and nothing near the pool. The sports bar was a good location for snacks but demanding no wet suits and no tank tops really made it hard to just grab a bite mid day.
Now dinner.. The indian food was great, the jamaican food was great, the steak place.....was middle of the road .....the mexican was bad the night we had it but I heard they were moving the kitchen; so that might not be the norm. The japanese place has good sushi if you like rolls. Definitely try the geisha roll if you like spicy food.
Tours: We didnt go on any but I made friends with some of the staff. I heard the tours are not worth doing. If you do chose to try one out don't use Jamaica tours. We used them for airport transfers and they hosed us with an extra fee for taking us to our hotel and they were an hour late coming to get us when we left. If there had been a long line at customs or our ticket counter at the airport we would have missed our flight. While I don't usually mind living on Jamaican time its not good for when you really need to be some place. There are two other tour companies there pick one of those.
We usually travel to different places each vacation but if I was going to repeat one I would definitely visit this resort again.
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- Also Known As:
- Grand Palladium Jamaica Hotel Lucea
- Grand Palladium Jamaica Resort And Spa
- Grand Palladium Jamaica Resort & Spa Lucea