Stay here from July 19th to July 24th. I traveled with a group of 12. This will be our first and last time staying at the resort. Our rooms smelled like mildew and we complained to the resort and nothing was done. Another issue was one of the rooms had bugs in the bathroom and nothing was done. It was so hot in every restaurant that we went to. We also found some of the staff on the resort not to be friendly. This is our third time to Jamaica and we have never experienced this at any resort before. Even our airport pickup was terrible. Thinking about not using JTL anymore. We meet people at the resort that had the same complains as we did. We know that things happen being in another country but this was the worse. The grounds are beautiful but the rooms are terrible. The food was just ok. My family wanted me to make sure that I posted this so that people would know what that should look forward to when visiting. The entertainment was great.
They need to really work on the rooms and air conditioning in the restaurants. I don't care about being hot but when I am eating I don't want to be hot unless I am outside. You should not be that uncomfortable while you are eating. I also understand that this is a family resort so they should have a side for the kids and adults, but that is not a big deal.
For all the money that you pay to stay here, I thought that it would be so much better. The RIU and the Jewel were both lovely.
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- Also Known As:
- Grand Palladium Jamaica Hotel Lucea
- Grand Palladium Jamaica Resort And Spa
- Grand Palladium Jamaica Resort & Spa Lucea