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Grand Palladium Jamaica Resort & Spa
Ranked #2 of 3 Hotels in Lucea
Certificate of Excellence
Reviewed October 25, 2008

Even though the grand palladium had recently opened and there was stil some constructin to be done, the buildings and grounds are beautiful. The staff was always very helpful and accomodating. The buffet restaurant was always very good. Not all of the other theme restaurants were open every night, so that was a minor negative, but the italian was fantastic, steak was very good especially the strip steak and sushi at the oriental was also very good. The chefs and wait staff were wel accepting of variations to the menu and how the food was prepared. Check in was very dast and effeicient. The ocean view room was very nce and the junior suites are spacious for 2 but would be small for 4 to a room. Always hot water in the shower. Rare but very temporary power outage. No internet in the rooms despite the jack in the wall but free wireless in the lobbies. Pools are very nice, cute entertainment every night. You can not physically eat and drink all that is available. Bartenders will let you make your own concoction. 24 hour sports bar for bar burgers and drinks. No casino. Book trips here and ask for a deal from the many vendors available. Bellmen can help you get whatever else you might need while on vacation. Already looking to return in te next few months.

  • Stayed: October 2008, traveled as a couple
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11  Thank niccailea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6,382 - 6,388 of 6,948 reviews

Reviewed October 22, 2008

The Grand Palladium is very Grand. Its a very large resort.
My wife and I were given this trip for our honeymoon, from my parents as a wedding gift. My parents travel a lot and know a lot of good places and they were did a great job of picking this place.

We arrived in Montego Bay Airport and were driven to the resort that took about maybe 45 minutes. It was raining or "liquid sunshine" was falling and the roads were small and curvey. And with them driving on the other side of the road was an adventure.

We arrived to the resort was it was stunning. the sun was breaking through and the whole place was sparkling. Check-in was quick and easy. Our room was clean and spacious (though on the 3rd floor). Our view was inward towards the property and not the sea, which was a little dissappointing but not a big deal.

The main pool was simply incredible, the largest i have ever seen. Swim up bar, every bartender was extremely nice and had no problem making special drinks.

The main beach was rocky and small. Would recommend the other beach at Sunset Cove. its a bit of a walk if on the other side of the resort but worth it.

Food.
Morring buffet was awesome. Lots to choose from.
Lunch buffet was good, not great, but enough to pick from.
Dinner. Go to the resturants, did not enjoy the dinner buffet,
Our favorite was the mexican and Italian theme resturants.
The steak house and the Jamicaian theme were very good also.
We werent able to go to the asian theme one

Entertainment
The nightly show was good. Our favorite was the steel drum performance.

Tours. We didnt take any tours. We never left the resort.

Dislikes. Bring small bills. no change at all.
Some small maintenance things to be fixed.
Leaving the resort. it was so beautiful that we didnt want to leave.

  • Stayed: September 2008, traveled as a couple
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7  Thank corron10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2008

Went in mid September for 10 days.
Loved the Island, the Views, atmosphere, people are super friendly.
Resort is top notch all though main beach showed signs
of Gustav at the beginning of our stay, by the end It was pristine. Wonderful for people who long to relax in the sun - not a lot of people when we traveled.
Snorkeling is great with a lot of fish, crabs and other sea life.
Favorite thing aside from the beaches must be the spa.
Recommend leaving the resort on a day trip to see the life on the island. We rented a car for a day from Chalis Rental (recommend highly) in Mo BAY $80.00 with drop off at resort. Took a trip to Dunn Falls and Ocho Rios. Did some shopping in MoBay.
Stay away from resort pay phones they are a rip off. Do not take Spirit Airlines if planing on taking a lot of stuff back as souvenirs they will charge extra for any luggage over limit.

  • Stayed: September 2008, traveled as a couple
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7  Thank Pawel13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2008

First of all the Misses and I had a great time and recommend it for just about any age group. People looking for a lot of action or who have a hard time walking aound should avoid it, otherwise...

Second, except for one meal at one restaurant one night, the food and service were excellent. People very friendly, especially Leroy at the swim up pool bar and Chilli & Kasey in the Sports Bar.

Third, if you are going, go soon. Only about 1/3 full. Asthetically pleasing, but only open since July and while still clean, the general contractor who built it let the subcontractors get away with murder. The pool is clean, but it is going to need major attention before long. Many, many roof leaks, our shower faucet dripped. 99% of people won't notice these things.

Fourth, access to computers, but they are slower than dial up.

Fifth, Verizon is our cell carrier and it took a day or two to actually work. Two calls back to the States though the room phone were $12 US.

Finally, had a minor health issue, ran out of blood pressure medicine and a bout of gout and went to the nurses station. Very courteous and professional. Called a doctor from a local clinic, who arrived promptly, also very courteous and professional. Charged $120 US and took MasterCard. Had my pills delivered within an hour by pharmacy for $30 US cash only. Not saying I'd want to have a heart attack down there, but care I received was good.

Stayed: October 2008
9  Thank CowboyFan08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2008

Well we arrived home yesterday morning, and I wanted to let people know what to expect from the GRAND Palladium.

The resort itself is beautiful. The rooms are nice (and spacious), and the people of Jamaica are always smiling.

However, the resort lacks in entertainment. Their shows are on the amateur side. However, they do have a lounge upstairs with live entertainment nightly (most of which is really good)

The food is decent (above average). We prefered the Indian restaurant best. Don't both going to Bubba's Steak House.

The beaches are spectacular. Especially the adult beach which offers silky water, a spectacular view, and privacy. One downside are the rocks. The Sunset Cove is also beautiful (although there is a lot of seaweed at the bottom)

We feel that although this resort is new, and has improvements to make, it is a beautiful resort (especially considering the great value right now) and will be worthwhile visiting in 6 months to a year (when they should be completely operational, and work out their quirks).

All things said, I would have to say Grand Palladium is GRAND, and definately worth the trip to Jamaica!!!

  • Stayed: October 2008, traveled with family
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9  Thank candf73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2008

The Resort Is Quite Large And Spread Out But Most Of The Places To Eat And Drink Are In The Center Area. For Picky Eaters Best To Stick With The Buffet As Some Sit Down Meals Are Spicy, Slow To Receive, Requires Pants / Casual Dress Up No Shorts. The Casino Was Still Not Open And We Were Told It Would Be By The Resort. Be Nice If They Had Somewhere Other Than The Sports Bar To Get Snacks Later In The Night. Bars Offer No Snacks Not Even Pretzels. The Music Was Not On In The Bars When No Band Etc Was Playing And The Staff Had A Hard Time Figuring Out How To Get Some Music On. Be Nice If The Upper Bar Above The Main Pool Had Tv"S For News, Sports Etc Especially When No Band Etc Going On. Beds Are A Bit Firm But Overall The Rooms Are Nice And Everything Worked. The Bathtub Would Take An Hour To Fill If Not More But The Jacuzzi Did Not Work Anyway. Some Units The Ice Machines Did Not Work And Not All Maid Service Is The Same. We Were Lucky To Have A Good One. The Beach Needs Much Work And Can't Walk In The Main Ones Due To Rocks. The Cove Area Beach Was Nice. Tour Prices At The Resort Vary Too Much And Can Bargain Down. They Need To Provide The Best Pricing. They Rotate What Resteraunt Is Open But Not Evenly I Don't Think. We Wanted A Steak And Waited 2 Days To Get A Decent One. All In All For Saving About $800 Less Than Sandals It Was Great But They Need Improvements. The Place Appears To Have Been Built Rather Fast And Work Is Sloppy In Areas. The Pools Have Numerous Tiles Coming Off. The Ride Is About 45min From The Airport Not 30min And Will Be An Hour If In Traffic. Not All Units Are Open Either. There Is Nothing Nearby So Better Have It With You Or Get It There. The Closest Town Of Lucea About 10min Away Has Nothing Really.

  • Stayed: October 2008, traveled as a couple
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7  Thank radical08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2008

We went to Jamaica for our honeymoon between September 6th to September 13th 2008. Being one of THE favourable honeymoon spots of the world, we decided to take the chance and book with the new Grand Palladium Jamaica.

Overall, the Resort is very impressive and grand. It is very luxurious as far as looks are concerned. The main POOL is one of the most beautiful I have yet seen. Though the staff is very courteous, service wise, the resort is not a 5 star. Being a new resort, the staff is not experienced and lots of confused faces when asking for something simple. So, be patient because they do try.

One advice: bring lots of change if you wish to tip (which I strongly encourage since Jamaica is a VERY poor country, contrary to many beliefs): there is no way to make change or withdraw money at the lobby desk; a simple service that is usually available in most decent resorts. In the middle of our trip, we were unable to tip the staff because we had no more change left. Why didn’t we go to local resort shops for change you may ask? Well, let’s just say that most of the girls at the shops were never really nice and they never gave change, even though we explained the reason why we wanted some…

FOOD: the food is pretty good. The morning buffets are excellent, but lunch buffets where lacking in choice. The restaurants where also great, but Mexico is still the best in that department. ff you do not like spicy food, beware because Jamaicans love their spices.

BEACHES: the Grand Palladium has 4 small/medium beaches, so if you want a long and grand beach for your morning walks, this is not the place for you. All three are nice, including the main beach, but very rocky, so beware where you step on. However, the last beach of the resort called the Sunset Cove is beautiful and worth the walk. It is hidden and a very discrete beach, so anyone wishing to lay down and read a book, this is the place… plus, you have the Poseidon restaurant open for lunch, and some nights for sea food.

The ROOMS: the rooms are also very impressive and comfortable with a large bed, flat screen TV, controlled air and the staff come everyday to change your sheets. Please tip, the women really work hard…

Other important ADVICE: NEVER leave your hotel or resort with a taxi or without a Tour. Jamaica is pretty dangerous and tourists are not really welcomed outside your resort, to my big surprise. When booking tours, make sure they explain exactly, in detail, where you are going. We got screwed with our tour: they promised a great shopping spree with a brief Negril beach passage and fun time at Rick’s Café. Instead, we got to shop in highways shacks, got hassled at the boring Negril beach for 5 hours and we only got 45 minutes of stay at the FUN Rick’s café. So ask as many questions as possible.

A MUST: you have to visit Rick’s Café and the Appleton Rum distillery if you can. Really fun and interesting. We heard that the Blue Mountain excursion is also nice, but we were too far. We also visited the YS Falls, even though very nice, it is a little dangerous to swim in.

Overall, I loved the Grand Palladium Jamaica. If you do not have high expectations and plan ahead, you will have a wonderful time. The staff is generally very nice and I am sure they are going to get even more confident with time. However, I do not plan to go back to Jamaica because of the reasons explained during my review (tourists being unwelcome). I rather go elsewhere where the people are nice and grateful we are spending our well earned money in their country. Thank God for the Grand Palladium because we would have been quite disappointed of Jamaica, and really frightful.

  • Stayed: September 2008, traveled as a couple
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15  Thank Maribelle444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Palladium Jamaica Resort & Spa

Address: The Point, Lucea, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Hanover Parish > Lucea
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Lucea
Price Range: $227 - $549 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Jamaica Resort & Spa 4*
Number of rooms: 544
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Also Known As:
Grand Palladium Jamaica Resort And Spa
Grand Palladium Jamaica Hotel Lucea
Grand Palladium Jamaica Resort & Spa Lucea

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