Arrived back home on 13th December after two weeks at the Grand Palladium Jamaica with Thomson Holidays. Both arrivals and departure at the Jamaican airport was chaotic with long queues and a lack of information. The transfer coaches had seen better days with only the driver to unload all the cases at the airport.
The hotel is very good, with well kept garden areas, a large well maintained pool and a small beach area. The bedrooms are large and clean but any required maintainance is slow. The reception, bar areas and restaurants are on two levels but there are lifts if required.
The food in the buffet and restaurants is very good with plenty of choice but more staff required to clear the tables.
Be prepared for a long wait at the speciality restaurants as they don't allow pre booking which can be a problem with larger groups (there were six of us).
The service at the Infinity Bar was slow, too many chiefs.
Try the Piano lounge, international drinks with generous portions, (thanks Joy)
We attended the 'Meet the staff cocktail party' unfortunatey the bar staff didn't seen to know about it, there were no cocktails prepared, no welcome drink and the guy doing the introducing didn't know the names of half of the staff.
To sum up, a really good hotel one of the best we have visited in Jamaica but is in need of a good management team to get it organised
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, Orbitz, Travelocity, TravelUp, Hotels.com, Despegar.com, Hotwire, HotelsforEveryone, Jetsetter, Priceline, Cancelon, Evoline ltd, TripOnline SA, HotelQuickly and getaroom.com so you can book your Grand Palladium Jamaica Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Grand Palladium Jamaica Hotel Lucea
- Grand Palladium Jamaica Resort And Spa
- Grand Palladium Jamaica Resort & Spa Lucea