First, It took two hours for the staff to check us in when we arrived. We were not the only guests that had difficulty getting the rooms we booked. The food was mediocre. It was obvious the dinners were already plated and kept under warming lights in the kitchen, as all of our meals in were lukewarm/warm temperature. The buffets were decent with lots of variety. There is no room service and no mini-bar in our room. The beaches were small (we visited two of them) but one of them was so rocky, there was a sign recommending the use of water shoes to go into the water, as it was on a reef. The staff was very friendly, but were not shy about asking for a tip in all of the dining rooms. On our last day, there was a knock on our door at 7:30 am. The housekeeper was there to inform us that the housekeeper we had for the last few days was off, and she was there to collect her tip for her...at 7:30 am! The bed pillows are hard as a rock, as was the pull-out sofa, making a comfortable sleep impossible.
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- Also Known As:
- Grand Palladium Jamaica Resort And Spa
- Grand Palladium Jamaica Hotel Lucea
- Grand Palladium Jamaica Resort & Spa Lucea