First off let me say that we booked through Cheap Caribbean and could not have been more satisfied with everything that they could control! We will definitely use them again.
Now on to the hotel...it was just not that great - the staff fussed and quarreled with each other at every meal - especially if you cam late to the buffet. The a la carte dining was a struggle to get in because we were not members of their "travel club". We stayed 4 nights and never got into the grill steak place. The best meal we had was at the Poseidon and we had to catch a ride to get there - the resort is HUGE and split into 2 separate sections - but even with the separation, everyone shares the same eating places. There is no room service - and you literally have to ask over and over again for anything out of the ordinary, case in point - trying to get extra diet cokes in place of Red Stripe beer in the mini bar took me tracking down the guy that does the stocking after placing 2 calls a day to their so-called "guest services" what a joke that was. We were leaving for the day on a trip and needed change for tips - at 8:30 in the morning they didn't even have any change at the cashier. The rooms are average at best, with no rugs on the floor so when they get slick from the condensation your are very apt to slip and fall on some very hard tile. Our room stayed damp the entire time!
Now for the beach...or lack of it - i stepped off 25 ft of actual beach - once reaching the water you have about 10 feet before it becomes rocky and impossible to walk on without water shoes.
Our villa was located almost a quarter mile from the lobby, pool and eating areas which was not explained in any of the hotel details and there are guys walking around at all ours of the day - what a surprise to wake up and pull back the curtains to look out at the water to see some guy 10 feet away looking right at you.
There are far better and less expensive places to stay in Jamaica - we will not be back!
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- Also Known As:
- Grand Palladium Jamaica Hotel Lucea
- Grand Palladium Jamaica Resort And Spa
- Grand Palladium Jamaica Resort & Spa Lucea