I stayed at this resort that is absolutely gorgeous!! I must tell you I go on vaca often and this hotel has the most unfriendly (woman) at the front desk!! They didn't welcome us! Our reservation was lost! We checked in 2 hours passed the reg time! They didn't offer us any info or a map of this resort! This resort is huge and you do a lot of walking which I didn't mind! The food was great at every restaurant!!! It's a shame that the first thing you are introduced to is the front desk! Anna and Renee were so rude as most of the woman at the desk! They never even told us to speak with our gogo tours woman! Ps if anything is wrong with ur room good luck having someone come and fix it! Also go ocean front! Even that wasn't a guarantee people were complaining left and right bc they paid extra for it and they didn't get it! I mean I had a great time! It's just a shame about the front desk!
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- Also Known As:
- Grand Palladium Jamaica Hotel Lucea
- Grand Palladium Jamaica Resort And Spa
- Grand Palladium Jamaica Resort & Spa Lucea