To summarize the property is large, well maintained considering, the food is quality over quantity and the service was acceptable. Not on my list of places I want to go back to.
Had no problems at check-in. Room was ready and they even tried to accomodate my request for Bldg 11 which was close to everything. However when I found out that Bldg. 25 was just as close and not near the noise of the main pool I opted to stay in the original room.
The staff for the most part were friendly and accomodating. You always have that 10 percent no matter where you go so forget them. While I did not feel pressured to tip it did make the staff go that little extra. Took the Maids name card, placed it on the bed in the morning and slipped a few U.S. under it and never had a problem with towels, changing sheets, the mini-bar and room was always made up when I came back. I was never invisible when I went to the bar for a drink.
There are 40 Villas spread between Jamaica and Lady Hamilton sides. The main pool is in the center and used by both. The pool is large enough that it never gets crowded except for, surprise, the swim up bar. The resort was pretty full but had no trouble getting towels or chairs. Be aware that the towel stand closes at 5:00pm. If you don't get towels back before that you keep them overnight. They give you a card which you exchange for towels and if you don't return that when checking out it will cost you $20 U.S. for each.
There are four beach areas, Gulley,Las Brisas, Coral and Sunset Cove. Sunset was the only one I would have considered using but it is at the end of the Hamilton side. The rest are better for cat litter.
Restaurants count 'em - 10. Well except for Blue Lagoon which was never open while we were there. Several days only had one buffet open for breakfast or dinner. Ala cartes were first come first served. There is no room service. Went early, 6:00pm, most nights and had no more than a ten minute wait. But saw long lines when leaving. Buffet food was cafeteria quality as expected. But the ala carte was disappointing. Filet mignon at Bubba's was filled with gristle. Pasta ar Reggaetoni's was good but very spicy. Best meal was the NY strip at Xaymaica. Buffet was 90% the same for Breakfast, Lunch and Dinner. Changed the egg station for pasta and such so you knew what time of day it was. :) Other than that it was Groundhog day over and over.
Four times they tried to get me to come down for a sales pitch of some kind. I just ignored them and they stopped.
You get two key cards at check in. Put one in the slot for the power and leave it there. When we first got into the room there was a bit of an odor from the AC not running. Leaving the card in the slot kept the AC running and the odor went away. We were on a second floor junior suite and the AC did not talk to the thermostat all the while we were there. Reported this on the first day along with the shower head that sprayed any way it wanted. They fixed the shower head that day but the AC was the same. Had it set at 85F/30C but the room was always in the low 60'sF.
Didn't like all the nickle and dime attitude for creature comforts. If you wanted more than the pancake pillows you could rent one for $3 U.S. a day. Really! Same thing for more blankets. Maybe that is why the AC never got fixed. And the hangars with no hook that you have to insert in the metal tabs. I just want to hang up my clothes not test my coordination. No drawers to put your clothes in just a few shelves in the closet.
Noise level was too much at the main pool. They have an activity area on the Hamilton side and a DJ who uses loud speakers to make sure everyone knows what is going on at all times. The drums got old quickly and the Reggae Hip Hop/Rap did not appeal to me. We spent a few days one of the Adult Pools near our building and it was the same thing there just a little softer.
For me this was just a run of the mill experience. I could have been in Cancun, Dominican Republic or any other, maybe less expensive, all inclusive resort. My goal was to lay in the Sun and do nothing for a week. Mission accomplished.
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- Also Known As:
- Grand Palladium Jamaica Hotel Lucea
- Grand Palladium Jamaica Resort And Spa
- Grand Palladium Jamaica Resort & Spa Lucea