We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Free cancellation until 07/26
Book now, pay at stay
$373
$335
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Breakfast included
LeMer Guesthouse & Villa(Lucea)(Great Value!)
$96
TripAdvisor
View Deal
Rhodes Beach Resort Negril(Green Island)(Great Value!)
$110
$70
Priceline
View Deal
  • Free Wifi
  • Free Parking
Savings alert! 14% below average rates

The price you found is 14% lower than this hotel's average rate of $81/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Round Hill Hotel & Villas(Hopewell)(Great Value!)
$859
Official Website
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Free cancellation until 07/27
$936
$768
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
$952
$722
Bookit.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$1,520
$1,162
Priceline
View Deal
  • Free Wifi
  • Breakfast included
TripAdvisor
View Deal
Reviews (7,750)
Filter reviews
7,750 results
Traveler rating
3,243
2,288
1,086
609
524
Traveler type
Time of year
LanguageAll languages
More languages
3,243
2,288
1,086
609
524
Show reviews that mention
All reviewssports bargrand palladiumlady hamilton sidejerk hutjerk chickenmain poolmontego bayocean viewa la carte restaurantssteakjunior suitesunset cove beachitalian restaurantwater sportsrick's cafeseafoodred stripe
Filter
Updating list...
5,608 - 5,613 of 7,750 reviews
Reviewed September 18, 2011

We stayed here the first week of September with our 19 year old son. Read the reviews here after we booked since we knew this was going to be a great resort and the negative reviews would be (as last year) from people who do not know how to have a good time or just can't distinquish between holiday and home.
This was our second time in Jamaica and we had an even better time then last year.
We left Vancouver BC around 11 pm and arrived in Toronto 4.5 hrs later. 4 hour stopover and then off to Montego Bay, although the plane was delayed by an hour because of computer issues. Arrived Montego Bay 3 pm Vancouver time very tired. The bus ride to the resort was short, about half hour and we are in Lucea.

Were welcomed at the entrance with a nice rum cocktail and then got registered, which took 10 minutes. Room was ready and we were shuttled there with the shuttle. Had a room on the third floor of building 12 with view on the mountains and pool and side view of the ocean (corner room). Really beautifull. Bags were brought up to the room which was nice and cool.
And yes the AC and all electrical shuts off when removing the access card. You get two so if you want you can leave one in the wall card reader although we decided not to do this as a gesture of support to the saving energy theme in the resort. All power shuts off in the room including the clock/mp3 player radio, but who needs time, we are on holidays, no schedules.
Upon returning to the room at night we sat on the balcony with some cool Stripe beer from the fridge. Room be cool when turning in (cool enough).

The size of the grounds is huge with the Lady Hamilton resort taking up the other half of the grounds which were kept very beautiful. All covered walkways from each building to the main building.
Some people complained about construction (of the new paladium club lobby) I don't know why since it was not disturbing. I kinda was interested in the old style scaffolding and how the people worked.
First night (right after arrival) we were a bit confused where to go eat since we were not exactly sure were everything was located and what was open. We ate at the buffet which had a lot of variety and quality. Service was great. Each night the buffet would have a different theme, like Mexican, French, Jamaican and so on. There still would be the regular standard fare besides that.

After a great sleep on a very comfortable king size bed (nice and firm, great for my bad back). Son slept on the pullout sofa, he'd rather have the bed he said. You young folks that want a soft 'sink your self into it bed' that screws up your back are out of luck but you'll be thanking for it later.

The huge (largest in Jamaica they say) infinite pool, amazing clear water, great temperature.and super clean. Swim up bar opens at 10 am, great service. The pool at building 12 is just about empty all day and there is a bar. The third day we requested an ocean view room, but the guy behind the desk was on the phone. He paused his call and told us none available and went back to his call although I suggested before hand to finish his call before helping us. We went back later on and talked to one of the girls who moved us to building 13 third floor ocean view. We mentioned about the guy before and she wanted to know exactly who it was and apologized for him. Ocean view in building 13 on the second floor is there but a large tree blocks most of the view unless you have the corner rooms.

Room where huge (we had a junior suite) and bathrooms huge too with a very large jacuzzi and seperate shower, hair dryer and more. Do not know what some people were complaining about the shower water running out. It is 'tubbed' in with a 2-3 inch ledge at the door. Great shower with shower head on a vertical rail for any size person. Used the jacuzzi the second night, very relaxing.

Rooms have an electronic safe which is very handy (no deposit, no charge). Punch in your own security code and voila. Rooms very clean and room service on your own request by hanging card on the door knob. Each floor has a supply room, need extra towel just ask.

The people are very friendly and helpful. Yes you might get the rare one that maybe has a bad day but we did not experience this. My son on the second night was at the bar participating in one of the bar games. This one was called 5-step ( 5 really strong shots of liquer) downed in a specific area of time. We left and told our son to not go to crazy with it, but first time in Jamaica for him at that age lands on deaf ears. We returned hour later and Lawrence the bartender (great guy) was hosing of the patio and we knew what happened. He had called me 'papa' before not realizing it was my son. When we asked where our son was he goes like 'ah, your real papa' and we all started laughing. He did 5th step and then left but knees locked up and fell he said. The first aid people drove him to station he said. So the wife to first aid and I walked back to building 13 where two employees come emerging from the building and realise I am dad. Oh, your son had great time they laugh and they dragged them up all six stairs. Gave both of them a good tip and up to the room I went where I meet the guy that stocks the fridge. He sees me bent over my son (from the hallway) who is out cold with puke still running from his face (haha) and brings over a bucket from the supply room. To make an already long story short, GREAT SERVICE!!
Btw, my son was out from 1pm till 7 am :) and didn't touch a drink till 2 days later.

Restaurants are great, all of them. Portions are good to big. No reservations needed, we did all of them except East Indian. Not all of them open at the same time in the'off season' but you'll be able to visit all if you stay a week. Sportsbar and gaming room is ok although we did not spend much time there. Yes, the pool triangle was broken as someone mentioned but is know how to put the balls on without it. Lighten up folks!

One day we took a cab from the resort to the town of Lucea to do some local shopping. Lucea (Lucy) is about 8 minutes in the direction of Negril. The driver stayed with us during the 2 hour stay and we ate at a local place with him. When you do your shopping for souvenirs and liquor go local, way cheaper then the inflated prices in the resort. One very huge difference with our last visit to Jamaica when we stayed in Ocho Rios there is no beggers or poeple trying to sell you weed which is very pleasant. Same for the resort which is completely not accessible from the outside including the beaches. No one canvassing you for rides etc. While shopping we had one fellow following us all the time and trying to help. He could not speak and was smiling all the time. Cab driver mentioned he was in an accident and was like that since. He just wanted to help and was not asking for money although that off course was his ultimate goal. We gave him our spare change and he was so happy and left to return not much later with a bottle of Stripe in his hand. After lunch I again gave him spare change $35J which about 40 cts and he was hopping with joy. A very nice experience.

As for some people complaining there is nothing for hours each way, not sure what clock they are using because Lucea is 8 minute drive and Montego Bay half hour drive.

The beaches are very clean, water clear. Indeed they are not too long but no problem for us. Sunset Cove beach where the water sports are is very beautiful.

Entertainment is good. Some people complained about the amaturistic shows. What do you expect Vegas or broadway shows? These are local people and not professional artist. They are trying to make you feel welcome and at home. If you can't leave your americanized feelings at home then don't even go on a holiday but stay at home in your own zone!

The sunsets were amazing, thundershowers in the afternoon only lasted for a bit and you can still be outside. All in all a great experience and we'll be back for the red band.

Room Tip: Rooms in building 12 and 13, great view both sides, close to amenities. corner rooms have views both ways.
  • Stayed: September 2011, traveled with family
    • Value
    • Location
    • Rooms
    • Service
3  Thank Caribeancrazy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2011

My husband & I booked a last minute trip here back in January. Got an amazing deal, which just made the trip even better! We had a beautiful ocean view room. Food was really good, even the buffet food. We ate at the a la carte's most nights, although we weren't impressed with the asian restaurant. Sometimes we had to wait a little while for a table, but there's a little bar in the lobby of each restaurant, so we'd just have a drink & relax. Everyone there was nice, with the exception of one female employee who is probably the rudest person I've ever met. Apparently there were several complaints about her, and saw a manager pull her aside, give her crap (discreetly), and send her home. Both of the private beaches were great, soft sand, crystal clear water, but with natural coral that you could snorkel in. We took the day trip to 7 mile beach in Negril which was $27pp I think. You have to buy your own lunch/drinks (2 beers for $5), then they take you shopping, then to Rick's Cafe to watch the sunset & cliff divers & sell you a bottle of beer for $10, lol! Great experience though. We had beautiful weather the entire time we were there as well. We've travelled quite a bit, and this was our favourite place so far. Planning on returning in January with our 3 kids.

Some people complained about not getting a drink at check in, and no wi-fi? We arrived at the hotel at 2:30am, and drinks were waiting. There's free wi-fi in the lobbies, so we'd get a drink from the bar & lounge in the lobby so we could facebook chat with our kids back home.

Room Tip: We had booked a supersaver room, not quite knowing what it was. King size bed, on higher floor & ocean front, sold at a discount.
  • Stayed: January 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
3  Thank Famof5_2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerRelations_11, Manager at Grand Palladium Jamaica Resort & Spa, responded to this reviewResponded September 18, 2011

Greetings! Thank you for taking the time to share your review. We are elated that your vacation with us was such a memorable one. We appreciate all your positive comments about our restaurants and food. It is good to know that you loved the accommodations and the offered amenities.

It was our pleasure hosting you on your last visit and we look forward to your family's visit in the near future for you to be hosted once more in true Palladium Style.

Take Care

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 15, 2011

Rooms were huge. main pool breathtaking. Food was excellent and service was perfect. The best part about this resort is that it has a private beach and no one bothers you. When you go to sunset beach there is constant begging and selling from natives. They are overbearing and rude. The worst part about this resort is it is far from anything. To get to any attractions you have to drive more than 30 min and some attractions were over an hour away. Winding roads and poor conditions.

  • Stayed: October 2010, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
1  Thank Austin3212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 14, 2011

Check out our review of this amazing resort on our blog
http://caribbeanchiconthecheap.wordpress.com/2011/08/20/grand-palladium-jamaica/

Here are some great videos of our Experience at the Grand Palladium!
http://youtu.be/MgooOjGw-XI

http://youtu.be/nVfGBWQgyFc

http://youtu.be/kqBEb6fuaE4

Room Tip: Make sure to request a room close the main buildings
  • Stayed: May 2011, traveled with friends
    • Value
    • Location
    • Rooms
    • Service
2  Thank CaribbeanChicCheap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerRelations_11, Manager at Grand Palladium Jamaica Resort & Spa, responded to this reviewResponded September 18, 2011

Greetings! We are elated that you have had such an amazing vacation at our Resort. I have read your review on you blog site and i find it informative for other viewers and a fair interpretation of the service that we offer our guests.

It is good to know that your group enjoyed the food. We do have a lot of options to choose from, something for everyone's satisfaction. Like many of our guests, you have also fell in love with the beautiful and relaxing setting of our Sunset Cove Beach and enjoy the delicious Jamaican jerk by our Jerk Hut. I am pleased that you enjoyed the main pool, the largest on the island and one of three that are on property. Our entertainment crew is indeed a wonderful set that make you feel right at home and keep you entertained all day with fun filled activities. The Miss Lou Bar as you have said is our premium bar which offers top shelf liquor and a wonderful conversation environment. We are glad that our staff made your stay that much more special.

With no doubt in my mind i am pleased that our Resort met and exceeded your expectations. We do hope you visit in the near future to again be hosted in true Palladium Style. It was our pleasure hosting you. Take care.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 13, 2011

This resort has amazing amenities and facilities that was the most relaxing and hassle and stress free holiday!! The food, entertainment and spa treatments were all very great!
We enjoyed staying at the resort pools and beach, but we also had the opportunity to go on a day trip to Negril. Great all you can eat buffet, great selection on restaurants on site and all you can drink beverages/alcohol!! The airport is not too far away, but the resort is tucked away in the small town of Lucea which made it even more serene and away from the busy city. Highly recommend this place. I agree that this place is not so suitable for kids.

Room Tip: Choose a room closer to the main lobby as this resort has a huge property you do not want to end up in the villa too far away from the central location of the restaurants, pools, bars etc.
  • Stayed: March 2011, traveled with friends
    • Value
    • Location
    • Rooms
    • Service
7  Thank A N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CustomerRelations_11, Manager at Grand Palladium Jamaica Resort & Spa, responded to this reviewResponded September 18, 2011

Greetings! Thank you for taking the time to share your review based on your experience during your last vacation at our beautiful Resort. We are elated that you have had such a wonderful time. We are grateful for your positive comments about our property, the food options and the facilities that we offer.

We invite you to visit in the future so you may have the opportunity to witness the changes that will have been made. It was our pleasure hosting you. Take care

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews