We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Beautiful Resort”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Grand Palladium Lady Hamilton Resort & Spa
Ranked #1 of 3 Hotels in Lucea
Certificate of Excellence
Reviewed February 22, 2009

Airport: One of the best airports I've seen down south. Went through customs really fast.

Check in: Was fast and went without any problems. We all received a welcome drink which was very nice. Our room was ready upon arrival.

Resort: The resort is trully beautiful and spacious. The only thing missing was a nice beach. I also found it was too secluded and far from towns. We were strongly advised not to venture out by ourselves unless we go on a tour. The taxi service is VERY expensive. The shops on the resort are not as expensive as we were told. I found lots of stuff reasonably prices. However, the coffee and cigars are expensive. We found the shoping at the airport on our way back very good.

Room: We had a Junior suite at the Lady Hamilton side (bldg #38). The room was very spacious - seperate living room with balcony. Big bathroom with 2 person jacuzzi tub with a seperate shower. We didn't see any roaches or rodents. If you absolutely need some face cloths, I would recommend you bring your own as we only got some once. We did howerver find the air conditioner wasn't cold enough. Even with the ceiling fan on, it wasn't cool enough for our liking. We love the 30 degrees during the day but coolness at night for a good night's sleep.

Service: In general it was pretty good. It's like any place down south - you just can't be in a hurry. We just have to remember that we're visiting their country and for sure they don't stress out like we do ;)

Beach/Pool: I was very dissapointed about the lack of beaches. The 2 little ones they had was too crowded for us but that's OK cause we stayed at the pool where most of the action is. Yes the pool was on the chilly side but it still felt good cooling off in it. There are some pool tiles comming off but not enough to hurt yourself. The pool bar was a lot of fun but always crowded. We did bring some coffee mugs which was great as the drinks stayed cold longer.

Restaurants: Let's start with the 7 a la carte restaurants. Our favorite was Creole. The Asian, Mexican, Grill and Poseidon were also very good. We were a bit disappointed in the Italian and didn't try the Indian (partied too much that day :)) We didnt' have to wait to long and the food presentation was wonderful. We went to the buffets for breakfast and lunch and they are very similar to buffets at any resorts. There are lots of people at the buffets so be prepared to wait in line for certain foods.

Bars/entertainment: Lots of bars all over the resort and our favorite was the Infinity. We went to a few shows which again are very similar to all other resort. We prefered listening to the live bands at the Infinity Bar. Lots of activities during the day - beach volleyball, dancing lessons, yoga, aquafitness, belly flop contest, beer drinking contest, trivia, lawn bowling, horseshoe and more.

Tips: We gave $2.00 each day for the maid, $3.00 at the A La Carte restaurants and also tipped the bell boy and bar man (various amounts depending on service).

Currency: They accept Jamaican J and U.S. money.

Tours: We only went on the shopping and Rick's Café tour. The shopping wasn't that great. They bring you to a duty free mall which was the best out of all of them (the best place to buy coffee and cigars). Then they stopped on this little street with a few stores on each side. We were told we were going to a craftsman market. We thought it was going to be sort of like a flee market but it ended out being 2-3 huts in the middle of nowhere with nothing much of interest. Rick's Café was a crowded bar but the atmosphere was fun. The sunset was beautiful and the high divers are crazy :)

Other: They also have a nice gym and spa. They also have tennis courts, soccer field and mini put.

To sum it up: We had a wonderful time in this beautiful resort. Yes I would recommend this place for it's beauty, food/drinks and service but if you are a beach person then this isn't the place to go.

  • Stayed: February 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
7  Thank jviau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (5,179)
Traveler rating
Traveler type
Time of year
Language
  • More languages

4,654 - 4,660 of 5,179 reviews

Reviewed February 22, 2009

We just returned from a short week at the Grand Palladium Lady Hamilton. I always rely on TripAdvisor to book good accommodations, so I figure it's time to return the favor.

My boyfriend and I were looking for a beach escape to relax and unwind and get away from the cold and snow. We didn't care much about the nightlife or on-site entertainment, so reviews that Lady Hamilton didn't deliver on that actually made it more attractive.

Overall, the Lady Hamilton is a great resort. There are multiple pools and beaches and it wasn't a problem finding pool chairs or an area to ourselves on the beach. The main areas are clean and well appointed and the staff is friendly and helpful. We even lucked out and ended up with a one bedroom suite overlooking Coral Beach. Even though the resort is only a year old, the room seemed a bit tired -- cigarette burn marks on the couch and window curtain, stained drink rings on the coffee table. Since we didn't spend much time in the room, the little things didn't matter (and the view more than made up for it). I'd also agree with other reviewers that the beds aren't the most comfortable -- if you're looking for a pillow-top mattress and fluffy down pillows, you're not going to find them here.

The biggest drawback for me was the food -- more than once things were served luke warm or cold when it should have been piping hot (or, in the case of ice cream, soupy and room tempurature). One night at the Poseiden restaurant, we were served a clearly bad piece of tuna, but the waiter seemed unphased and just said that the kitchen was really busy. At the buffets, you're better off getting there when it opens than waiting for the food to sit out for hours. They seem to have gone for quantity over quality in the food department and won't be a true five-star resort until they figure it out.

Food gripes aside, it was a great place to stay and a good value for what we spent. I'd definitely recommend it for anyone traveling to Jamaica, though don't know that I'll be back in any hurry.

  • Stayed: February 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank sunshine1092
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2009

This is a beautiful resort with modern and spacious rooms. Before the trip, I emailed the resort to request a room on the third floor with an ocean view near the adult pool. I received just that. I had a room on the third floor in Building 33 (Room 3325) directly overlooking the adult pool. To the right was a view of Coral Beach and the ocean, and to the left was a view of the main beach and the ocean past the romance suites. The junior suite was great with a separate sitting area with a sofa and chairs, a flat screen TV, and a separate shower and jacuzzi tub.

The food was also very good. There are two separate breakfast buffets, and both seemed to be essentially the same. The one negative was that the wait for omelets was longer than I would have liked. We had jerk chicken at the snack bar at Sunset Cove beach almost every day, and it was excellent. We did eat at the pool buffet one day for lunch and once for the continental breakfast, and I was not impressed with it.

I liked not having to make reservations for the a la carte restaurants, and we were able to avoid wait times for the restaurants by going before 7:30 p.m. We ate at the Jamaican/Creole restaurant, the Asian restaurant, and the Indian restaurant, all of which were very good. The dinner buffet was fine too.

I had no problems with service. The staff was very nice and helpful.

Of course the biggest negative of the resort is the beaches. We went to the beach in the Negril during our trip, and it was absolutely beautiful. However, after spending time there, we were happy to get back to the peace and seclusion of Sunset Cove beach, which is where we spent most of our time.

I highly recommend Clive's Transportation Service, which we used for airport transfers and tours. The service was great, and the drivers were always prompt.

  • Stayed: February 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
6  Thank friscocat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2009

My husband ,daughter&son-in-law stayed at The Lady Hamilton from 29th January to 13thFebruary.We had a wonderful holiday the weather wasnt brilliant ,had quite a few cloudy & very windy days but it didnt spoil things at all .There is something for everyone ,peace if you want to just lay on your sunbed & read in a quiet spot on one of the beaches ,loud music & entertainment during the day round the pool if you want some fun.We didnt swim in the sea as it was a bit difficult walking in & out due to the sharp rocks & coral on the seabed ,ok if you have appropriate footwear .The pools were cold so we didnt swim as much as we would have liked ,but it wasnt a problem for us at all,just great to relax.As the resort was so big we got plenty of exercise which was a good thing as the food in general was very good ,only complaint was that it was often cold,didnt stop us eating it tho.The various restaurants were ok for a change but we were quite satisfied with the main buffet restaurant.The service was fantastic as good as we received in a Sandals resort in the Bahamas last year.My daughter & i had a couple of massages & facials which were lovely,the spa area is great with its own pool & beds.The men went to Negril to play golf which they thought was expensive.The gym always seemed well used it was quite impressive.
We didnt bother much with the evening entertainment other than in the main bar over looking the pool where there was a steel band or group on most nights,it was great to either just sit & chill & people watch or have a boogie.
The rooms were very big with fabulous bathrooms which have enormous jacuzzi bathtubs.I had read reviews saying that the beds were really hard & uncomfortable,we didnt find this at all ,infact we were very comfortable.
I would definitely recommend this resort & found it much better than the Palladium in Mexico .
Just one last thing you must go to Ricks Cafe you can go by bus from the resort or as we did by taxi (the driver waited for us as we stopped off to do a spot of shopping enroute then he took us to Ricks bar & waited for us until we'd had enough.It was brilliant watching the sun go down drinking cocktails & dancing to live band.The atmosphere was amazing.
Cant wait to go again.

  • Stayed: February 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank leedsunited
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2009

Check in and room:
We arrived ahead of schedule and our room was ready well before check in time of 3pm. This was a pleasant surprise. Check in process was quick and hassle free. Everyone receives an envelope with maps, activities and restaurant hours. Please be warned that the Lady Hamilton and Jamaica rooms are flipped on the map at the time we were there.
We stayed at a one bedroom suite which was extremely large with a separate living area and bedroom. There is a balcony off the living area and bedroom. The bathroom was big with a walk in shower and Jacuzzi tub big enough for 2. Bedroom was a nice size as well; however, our bed was hard which would not have been an issue except we could feel every spring in the mattress. I’m happy to report that there were no rats/mice or even a bug to report in our room.

Service:
Not bad, slow at times but there are some that you can tell are newly trained. Silvery were dropped all the time. We were missing some towels in the room and we called for 2 bath towels and only one came.

Tipping:
Tipping is not expected but appreciated when you do. We typically tip at the end. We tipped $3 for housekeeping everyday, $2-$3 for every drink and $5 to $10 for meals depending on service. We spent around $200 on tips.

Beaches:
Sunset cove has the finer sand and no rocks but the stretch is smaller than coral beach and gets crowded quick. Poseidon is conveniently located above sunset cove which is where the closest bar is located. The water sports desk and jet ski vendors are also located in this area.
Coral beach has the coarse sand. There were men working on the beach every day we were there, either planting trees, raking the sand, or picking the large rocks laying around on the beach. There was always plenty of room to spread out on this beach. I would definitely recommend water shoes on this beach and glad we had ours. There are a lot of large jagged rocks on this beach. Snorkeling was pretty good in this area as well once you go a little further out. The closest bar is also above the beach but long staircase to climb.

Pools:
Main pool is cold, and like others reported, had missing tiles. The deep end (where the swim up bar is) is cooler than the shallow end. This wasn't an issue for us since we would just avoid those areas. The swim up bar was always busy and eventful.

Restaurants:
There are several a la carte restaurants (Asian, Creole, Italian, Mexican, Steak). We tried Asian, Creole, Italian, Mexican and buffet for dinner. Asian was our favorite with Thai, Chinese, Singapore, Vietnamese dish selection. Natalie was our server and by far the best. Natalie was the only one who recommended dishes when asked and we liked everything that was served. Try the spring rolls – yummy! Creole and Mexican food wise was ok but the service was great. Italian – both food and service was so so, we spent 3 hours at the restaurant. Dinner buffet was ok. We ate around 6pm every night and did not have to wait at any restaurants. Breakfast buffet was good, similar to other AI. Lunch buffet was a little less than other AI but still good selection. Poseidon was our favorite for lunch since they have the fried fish (whole) with different seasoning, jerk chicken and paella most days.

Activities:
On site: The entertainment staff was great: water aerobics, dance classes, yoga in the am, crazy games, volleyball, etc. There were shows every night at 9.30pm which was entertaining and then live band at the Infinity Bar afterward as well as the disco.

Offsite: We only went to the zip line which was a blast. There was someone afraid of heights on our tour who enjoyed every zip! We heard that Rick’s café was fun as well. If you’ve been to Acapulco and watched the cliff divers, maybe not so much unless you want to dive as well.

Recommendations:
Bring your own mug, the resort uses small plastic cups at the bar unless you’re sitting in a restaurant.
Bring watershoes, there are spiky sea urchins if you venture out at coral beach.

  • Stayed: February 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
7  Thank puntravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2009

-Beautiful hotel... if you don't get caught up in the tiny cosmetic things that need to be fixed you'll love it... just sit back, get a drink from one of the many bars, and enjoy yourself

The lady hamilton side is definitely closer to the nicest beach (sunset cove) where all the water sports are... don't pay more than $40 for a jetski...

Food......
Overall the food was decent.. considering it's an all-inclusive, I was impressed with the meals we had.. breakfast consisting of omellette, bacon and hash browns was delicious and got rid of any touch of a hangover you might have... lunch at poseidon (ham sandwich, quesadilla and jerk were good, everything else was alright.) and the buffet overlooking the main pool were always good.. All the dinners are pretty tasty.. some courses might not be great (aka steak at any restaurant) but the apps, soups, most main courses and desserts were all delicious

Rayon at the mexican restaurant was the best server we had... stop in and see him and he'll take care of you

As far as waiting for drinks, you don't have to wait long... no longer than if you were at any other bar where you had to pay for drinks

Definitely see the steel drum band.. the show is insane

Nadia at the front desk is a terrible.. there is no part of her that has any desire to help you in any way... she is there to collect a paycheck and take up space..... pretty much everyone on the front desk was worthless.. if you seriously need something, just find a maintenance man or a bellman

Overall, the men at the resort are much friendlier than the women

Some of the service was questionable and could be a little annoying if you were there for a big event such as a honeymoon, etc....

The lady at the activities center is ridicuously annoying when she counts to three before contests... don't sit next to the activities center if youre looking for a peaceful day by the pool

Go to Negril and Rick's cafe.. beers at Ricks are reasonable (3.50)... jump off the cliff, but watch out climbing any rocks except where the ladder is.. we noticed that women definitely have a harder time landing feet first off the big jump... if you land on your hip or rear you are going to be in pain....sunset and atmosphere there are awesome... if you're thinking about going on the bus tour of Negril for $15 a person, find out from someone at the resort the number for Alley Cat Taxi Service... He'll take you there in his car, do the same tour and take you to some other spots, pretty much wherever you want to go for the same price .. great deal and awesome driver...

It is very nice not having to worry about locals approaching you and not selling you stuff on the beach.. we experienced this in Negril and it was annoying

The entire country of Canada packs up and makes this their vacation spot... all were very nice and had sweet accents, eh!

Bottom line....... Go here for warm, sunny weather around a huge pool and beautiful beaches and views..... plenty of good drinks and good food... super nice people and all in all a great time...

Don't go here if you expect exquisite construction and extreme attention to detail.. its jamaica... there are 1000 guests at this resort so you might have to wait a minute or two for a drink... you WILL see some chipped tiles and a few repairs that need to be made... if this stuff bothers you then you might not have a great time... and you probably wont have a good time anywhere you go

  • Stayed: February 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank robbie1454
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2009

We had a great stay. Pleasant open air buildings. Nice rooms. Food was above par for an all inclusive. The facility complaints I read were overstated. Some staff were great, some marginal, but overall we never lacked for service. The hotel sought feedback constantly. Use appropriate tipping and comment sheets to reinforce good service. There were a variety of beaches and pools to fit different interests. The beaches we went to were a bit rocky. I would bring beach shoes.

  • Stayed: February 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank compassjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Lucea
22.8 mi away
Hilton Rose Hall Resort & Spa
0.0 mi away
Grand Palladium Jamaica Resort & Spa
19.8 mi away
Holiday Inn Resort Montego Bay
Show Prices
Show Prices
Show Prices
13.5 mi away
Sunscape Splash Montego Bay
Sunscape Splash Montego Bay
#19 of 64 in Montego Bay
6,607 reviews
18.2 mi away
Hotel Riu Montego Bay
Hotel Riu Montego Bay
#1 of 1 in Ironshore
6,214 reviews
13.3 mi away
Secrets St. James Montego Bay
Secrets St. James Montego Bay
#11 of 64 in Montego Bay
6,484 reviews
Show Prices
Show Prices
Show Prices

Been to Grand Palladium Lady Hamilton Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Palladium Lady Hamilton Resort & Spa

Address: Building 27, Lucea 8800, Jamaica
Phone Number:
Location: Caribbean > Jamaica > Hanover Parish > Lucea
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Lucea
Price Range: $258 - $656 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Lady Hamilton Resort & Spa 4.5*
Number of rooms: 444
Official Description (provided by the hotel):
The resort is bathed by the calm turquoise waters of Jamaica's north coast, in a small bay on a privileged enclave on the coast. The design is a perfect harmony between modernand luxurious facilities of a first class hotel and the attractive natural environment of the area characterized by the turquoise sea and the relief of the landscape. The complexalso houses an ultramodern Spa, which is equipped with the most advanced facilities and offers guests a wide variety of therapies and services. Near the village of Lucea and approximately 30 minutes from Montego Bay and its airport. Within the complex is theGrand Palladium Jamaica Resort & Spa has a total of 540 guestrooms in 15 villas ofthree levels with 6 Suites and 30 Junior Suites per villa. The Grand Palladium Lady Hamilton Resort & Spa has a total of 516 rooms distributed in 13 villas of three levels with 6 suites and 30 Junior Suites per villa and 48 two-story cabins with 4 cabins suites (adults only) each. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Palladium Hotel Group, Booking.com, Hotels.com, BookIt.com, Travelocity, Cancelon, Orbitz, Cheap Tickets, Evoline ltd, Hotwire and TripOnline SA so you can book your Grand Palladium Lady Hamilton Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Palladium Lady Hamilton Resort And Spa
Grand Palladium Lady Hamilton Hotel Lucea
Grand Palladium Lady Hamilton Resort & Spa Jamaica/Lucea

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing