We are staying here now and check out late tomorrow night. Last Saturday, I called Expedia to see about canceling just the last night of our stay because we realized we would have to leave at 1:00 in the morning. We wanted to get a hotel by the airport so we would have some sleep. I spent 1 hour on the phone and was told we would have to wait until Monday when the reservation office opened. Expedia said they didn't foresee a problem. We arrived the next day and were told on Monday that we could not cancel because it needed to be 72 hours in advance. I stated it was 72 hours in advance. The woman said it had to be 72 hours before we check in. They said the fee would be the whole night stay. Nowhere does it say this on their website.
Now, a few other problems. I am typing this on my phone because the Internet only works in the small lobby even though the site says it has wifi. Also, they count every cup, spoon, hanger etc. I don't have a problem with this except they said we were given 6 teaspoons. It took four trips to the front desk to get this remedied. It just seems like they try to such out every penny they can from you. I would not stay at this hotel again.
- Official Description (provided by the hotel):
- Location : We are located in the beach in Boqueron, Aquarius Vacation Club at Boqueron Beach Resort is close to Boqueron Beach and Buye Beach. Additional area attractions include Combate Beach and Playa Sucia. Resort Features : Aquarius Vacation Club at Boqueron Beach Resort has a waterslide, a fitness center, and a children's pool. Wireless Internet access ( Wi-Fi ) is included in the complimentary resort fee. Dining and bar options at our resort are available at Piscis Cafe & Bar, located in the pool area. Additional amenities include an arcade/game room, multilingual staff, and secure parking. Guest parking is available on a limited first-come, first-served basis (surcharge). This is a smoke-free property. Guestrooms : The 88 air-conditioned guestrooms at Aquarius Vacation Club at Boqueron Beach Resort include safes and coffee/tea makers. 40-Inch LED, Smart TVs are equipped with cable channels. All accommodations provide desks and phones with voice mail. Bathrooms offer shower/tub combinations, hair dryers, and complimentary toiletries. All units feature microwaves and refrigerators. Additional amenities include irons/ironing boards and ceiling fans. In addition, housekeeping is offered daily and amenities available on request include wake-up calls. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Orbitz, TripOnline SA, Hotwire and Cheap Tickets so you can book your Aquarius Vacation Club reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Aquarius Vacation Club Hotel Boqueron
- Aquarius Vacation Hotel