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“sunday lunch”

The Bull Restaurant
Ranked #7 of 9 Restaurants in Otford
Price range: $7 - $27
Cuisines: Pub
Dining options: Breakfast, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Reviewed July 14, 2014

i read lots of negative reviews before i visited and only a few positive reviews.

We visited on 13th July (party of 6) none of us had cause to be negative, however the meal was an average sunday lunch.
Meat (pork, turkey, beef) were plentiful. Beef was very tender and tasty, but a little fatty in places.
stuffing was a bit pitiful in size.
Homemade Yorkshire pudding was fantastic


The service though was excellent

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Thank poggy497
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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445 - 449 of 537 reviews

Reviewed July 2, 2014

We have eaten at The Bull a few times now, generally on a weekday evening, and the food has been consistently good. The restaurant is comfortable with a few cosy corners. The staff are polite and helpful. The menu is slightly upmarket pub grub, and in our experience, well delivered. For those who like a beer, the pub also usually hosts a couple of real ales. Easy to find in the middle of Otford village, and If the car park is busy there is always plenty of space in the free car park opposite the pub. Gourmet Society cards accepted weekdays for a decent discount.

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Thank SevenoaksSinjun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 22, 2014

Having just walked 6 miles around the North Downs we decided we deserved a well earned rest, unfortunately we chose the Bull. Firstly I don't like finding a table number and ordering at the bar, and here they were clearly not geared up for this. Our party of 10 had to all queue at the bar for about 10 minutes, it then took another 10 minutes to take our orders, this clearly doesn't work as I was last to order and when I got back to our table the others were receiving their food, in fact one of our friends food turned up before he even got back to the table! On ordering I requested a starter chicken salad, only to be told sorry we don't have that, however I could order exactly the same salad as a Main?? Yes that's right you can order a main salad but they don't have a starter salad even though they are identical!! My wife and I patiently waited for our food, but it did not arrive, once everyone else had finished their mains, and I was just considering cancelling our order, our food arrived! The Chicken salad was poor, very basic, processed chicken, and a poor portion for £10.95! The burger was averagely disappointing. Now we know why the pub was pretty empty at 1pm on a Sunday, it had filled up when we left but why I have no idea, maybe because the sun was out and the garden is nice, we wouldn't return, the food, service and value is considerably better at a Harvester!

1  Thank tj r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2014

We have been to The Bull on several occasions and always enjoyed our meals. Sadly, today we waited for our drinks, two were correct, the other two they had mixed and had to re-do, more of a wait. After ordering our food we waited an hour and after asking the staff our meal came straight away......................cold, cold chips, solid eggs etc etc. Other customers were also waiting for their meals and drinks. We over heard one lady asking where her two glasses of wine were as she had ordered them 20 minutes ago.Such a shame as it is a lovely building in a lovely village! what has gone wrong?

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Thank Aggie1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2014

Having visited The Bull for lunch today, I can share in many of the negative comments left by other diners. Firstly, there was no proper welcome by the waiting staff. Having order starters and main meals, this was followed by a very long wait. When food eventually arrived, it was the main meals, and not the starters. Waitress's excuse was that she had forgotten to place our order for the starters. Main meals went back to the kitchen, with the promise that fresh main meals would be prepared once the starters had been eaten. Another long wait before the starters eventually arrived and once these had been eaten, the original main meals arrived back at the table, clearly having been left on a hot plate for around 25 minutes. Apologies were not forthcoming.

There was no attempt by the waiting staff to clear the table once the main meals had been consumed and a request for the sweet menu, when eventually responded to, led to the waitress supposing we wanted the bill instead.

All in all, a very poorly run establishment that appears to put little emphasis on customer satisfaction.

Suggest management train their staff to meet and greet, be attentive and attempt to make the dining experience memorable for all the right reasons.

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Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spirit P, Guest Relations Manager at The Bull Restaurant, responded to this reviewResponded June 13, 2014

Dear Michael S

Thank for taking the time to provide us with your review regarding your recent experience at the Bull.

I would like to apologise that we failed to meet your expectations at the pub in regards to the service you received. I can assure you that I have passed on your comments to the Management Team who would like to investigate your feedback. We have sent you a direct message to discuss this further.

Kind Regards

Chef & Brewer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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