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PhynnTravels
Redmond, Washington

Hands down this place deserves 6 stars

5.0 of 5 bubblesReviewed Aug 10, 2019
So there are few places that would actually deserve 6 stars but this is one of those places. Our visit stated with us checking in. They bring you to this beautiful welcome room and offer you cookies, a welcome drink, and a 10-minute welcome massage. They then show you around and tell you about the resort before driving you to your bungalow or really private estate. The rooms are amazing and create a wonderful sense of peace and serenity. We also had our own private infinity edge pool. I recommend that you don't just stay in your amazing room but check out the resort as it has so many wonderful spaces to hang out in and is pure zen. Dinner was amazing and only rivaled by the incredible breakfast. Had we known the level of hotel this place was when we booked it we would have clearly stayed a second night.
Date of stay: July 2019
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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plataranresorts, General Manager at Plataran Borobudur Resort & Spa, responded to this review
Responded Aug 12, 2019
Dear PhynnTravels,

Thank you for sharing your Plataran experience with the rest of the TripAdvisor community - we are glad to know that you had a wonderful time with us beyond your expectations.

We look forward to welcoming you back at Plataran Borobudur Resort & Spa sometime soon.

Regards,

Dewi Indah
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,237)
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Reviewed August 9, 2019

Beautiful ethnic villa with cute pool. One of the best hotel I ever stay.
The service was excellent. Since our arrival with welcome massage and Temple back ground photo, everything was amazing!
Direct view to the temple from the lobby and restaurant is so lovely. I Had 15 minutes horseback riding which was so great. The afternoon tea was also attempting!..

Date of stay: August 2019
Trip type: Traveled with family
Thank rahayu l
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
plataranresorts, General Manager at Plataran Borobudur Resort & Spa, responded to this reviewResponded August 11, 2019

Dear rahayu l,

Thank you for sharing your Plataran experience with the rest of the TripAdvisor community - we are glad to know that you had a wonderful time with us.

We look forward to welcoming you back at Plataran Borobudur Resort & Spa sometime soon.



Regards,

Dewi Indah

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 8, 2019

2nights stay which is so worth every penny.
The villa is spacious, huge bathroom and best view.
Food was delicious and the sunrise from the lobby was amazing.
Couldnt effort for massage at their spa bcoz of my tight schedule. But definitely will come back for another vacation!

Date of stay: August 2019
Trip type: Traveled as a couple
Thank Deva A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
plataranresorts, General Manager at Plataran Borobudur Resort & Spa, responded to this reviewResponded August 8, 2019

Dear Deva A,

Thank you for sharing your Plataran experience with the rest of the TripAdvisor community - we are glad to know that you had a wonderful time with us.

We look forward to welcoming you back at Plataran Borobudur Resort & Spa sometime soon.



Regards,

Dewi Indah

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 7, 2019

Booked a villa for our stay this weekend on 10-11 august 2019, i booked my stay since 10 July through phone call directly to the hotel, planned to stay 9-11 august but they said they are fully booked so i booked for 10 - 11 august and it was confirmed by them. I submit my credit card payment and they charge it 75 percent from my totals to my credit card on 11 July. As per today, 7 august i received a call from them and they said my villa was released and sold to another guest i was like WTF and directly said i do not want to be move to any other villas or hotel rooms. They suddenly cancel my villas because there was another guest who wanted to stay at the same villa as mine. Im wondering what kind of 5 stars hotel is Plataran?? Since they offer me a Very bad service even tho i haven’t check in yet at their resort. VERY BAD SERVICE

Date of stay: August 2019
Trip type: Traveled on business
Thank Jessica V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
plataranresorts, General Manager at Plataran Borobudur Resort & Spa, responded to this reviewResponded August 23, 2019

Dear Jessica V,

Thank you so much for your valuable feedback, about all the miss communication that was with the reservations for your villa booking with us.

At Plataran Hotels and Resorts, guests are warmly welcomed and taken care exclusively since the first connection is established with our guests. As this phase of your experience of pre arrival was not met your expectations and our motto, please accept our deepest apologies for all the inconvenience that was raised during the reservations, but we hope that you will not take this as the Plataran Experience as our motto and Plataran Values for guests are always exclusive and exceptional experiences. We have taken necessary measurements and making sure that this will be not repeated and will be followed in accordance with Plataran Motto.

Looking forward to welcome you at Plataran Borobudur Resort & Spa with our exclusive experiences.


Salam Plataran,

Dewi Indah

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2019 via mobile

We stayed for 2 nights at garden plunge pool villa. despite the location (far fron jogja), this is a perfect place to spend your holiday, because of the facilities (mini zoo, horse riding, afternoon snack) wouldnt get you bored. Service are excellent (thank you ms. Siska), we had 5 min massage upon arrival, really great after flight and driving from jogja.

Date of stay: August 2019
Trip type: Traveled as a couple
Thank dewi a
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
plataranresorts, General Manager at Plataran Borobudur Resort & Spa, responded to this reviewResponded August 6, 2019

Dear dwarisanti,

Thank you for sharing your Plataran experience with the rest of the TripAdvisor community - we are glad to know that you had a wonderful time with us beyond your expectations.

We look forward to welcoming you back at Plataran Borobudur Resort & Spa sometime soon.



Regards,

Dewi Indah

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2019 via mobile

Big but handsome colonial style hotel set in a make up plantation.
Big and well equipped rooms with balconies.
Big swimming pool in garden.
International restaurant - European and Asian - of great quality, facing the pool
Also Indonesian restaurant which we did not taste.
Breakfast is great, Indonesian and European.
We stayed 2 days and it was a very good choice by our local guide.

Date of stay: August 2019
Trip type: Traveled with family
1  Thank pacobi1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
plataranresorts, General Manager at Plataran Borobudur Resort & Spa, responded to this reviewResponded August 4, 2019

Dear Bocap2006,

Thank you for sharing your Plataran experience with the rest of the TripAdvisor community - we are glad to know that you had a wonderful time with us beyond your expectations.

We look forward to welcoming you back at Plataran Borobudur Resort & Spa sometime soon.


Regards,

Dewi Indah

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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