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“The price is not worth”

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Hosteria Flor de Canela
Ranked #6 of 9 Puyo B&B and Inns
Reviewed April 15, 2013

Even though the huts are charming, they are not well kept, yes there are plants on the roof, it is very humid, bathrooms so so, wheather gets cold during thunderstorms and they won´t give you extra blankets nor extra towels. Service was awfull!! people who work there have no idea how to treat guests, very desorganized. Don´t order food, it took them more than an hour to serve and it was really bad. Pool is cold, if it rains there is nothing else to do. Better pick another place.

  • Stayed: February 2013, traveled with family
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Thank VerCit3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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7 - 13 of 26 reviews

Reviewed February 12, 2013

This is the worst service in any hotel in Ecuador. We took a trip to Puyo and though we were told there was no restaurant service we wanted to see the hotel so we might consider it for the future. We were not admitted. We sent a letter of complaint to the manager, if it had been answer politely and apologetically I would not be writing this comment today, however it was replied in the rudest, most dismissive way I could have imagined. I will never, ever, recommend a place where one’s opinion is treated with such contempt.

Room Tip: don't go there
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  • Stayed: December 2012, traveled with family
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Thank Traveler L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 26, 2012

My in-laws visited us in Ecuador, but were not quite up for the true roughing-it backpacker experience of the jungle. So we decided to do "jungle lite" and stay in Puyo. We found Flor de Canela by accident. You walk over a hang bridge to get to it, and then you see the huge imposing hand-carved wooden front doors to your right. What an experience! With huts and thatched roofs and lots of wood and incredible jungly gardens, you feel as though you're miles away from civilization. You walk over small bridges with rushing creeks flowing right under the outdoorsy dining room.

The individual cabins were great, with beds at the bottom and in the loft. Up the pathway you get to a higher building with great family suites, with your private balcony and views that stretch forever. We had a light bulb that was out and a door that was a tad tough to lock, but the assistance was brisk and the desire to please made up for a little inconvenience here and there.

It was quiet, relaxing, my daughter loved the pool, and the nice folks at the front desk went out of their way to make our trip fun, arranging chiva trips to Ola Vida and white water rafting trips on the Pastaze. And the price was great.

This is not a luxury place; it's a little too rustic for that. But if you want to have a jungle without going the whole nine yards, this is your next best option. We're going back with the other set of parents.

~ SojourningMom

Room Tip: There is no AC (but you don't really need it in Puyo - we were quite cool most of the time). If...
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  • Stayed: March 2012, traveled with family
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2  Thank SojourningMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2016
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Stayed: July 2016
1  Thank antoniostudiofoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2016
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  • Stayed: January 2016, traveled solo
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1  Thank Jose R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2016 via mobile
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Stayed: July 2016
1  Thank Clau G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 21, 2016
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  • Stayed: May 2016, traveled with friends
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2  Thank Jj O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hosteria Flor de Canela

Address: Barrio Obrero, Paseo Turistico Rio Puyo, Puyo 160150, Ecuador
Location: Ecuador > Pastaza Province > Puyo
Hotel Style:
Ranked #6 of 9 B&Bs / Inns in Puyo
Price Range: $58 - $60 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hosteria Flor de Canela 2.5*
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