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“An absolute fantastic location with a view to die for. The service isn't up to the level of the pricing yet though.”

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Altos del Pastaza Lodge
Ranked #9 of 18 Specialty Lodging in Puyo
Reviewed March 3, 2011

We booked this Lodge after finding it on-line because it was listed as "Canadian managed". That was a bit mis-leading, they get guidance from an University in Ontario about enviromental issues.
That being said, they DID try very hard to please us. We originally booked for 2-nights / 3-days at $172 per person. Or, 3-nights / 4-days for $245 per person. Prices were to include all meals, guided tours, boat rides, etc. However, on arrival - even though we were the only guests in the entire complex, and numerous confirmations that we were expected ~ no rooms were ready on arrival. The rooms we were shown had an overabundance of dead bugs, a sign of no use for a long time. They did make ahuge effort to offer us a SPOTLESS room after a very short time.
The first evening meal was a huge shock. Even for a $5/night place the meal would have been unacceptable. So, when we threatened to leave the next morning, the staff switched into overdrive and bend over backwards to offer/supply what was advertised. Breakfast the first morning was a 1,000% improvement.! Based on that, we agreed to stay for the original 2-night / 3-day package.
From there, EVERYTHING improved 100-fold. So much so, that we agreed to stay the for the 3-night/4-day program.
An outside guide was supplied ( SIXTO) who made the entire trip worth every penny. This person was brilliant. Took us on an unforgettable hike into.through the jungle. It was an experience of a life time.

The rooms were excellent even though the lay-out was a bit strange. The pool was difficult to get into/out of but once in, wonderful refreshing. From most vantage points the view is incrediable.
The longer we stayed, the better the food got.
Was it worth the experience - YES. Was it worth the price - maybe. Would we go again - probably not. For close to $1,000.oo for 4-people for 3 nights, it ws a bit pricey. There are other options. Probably not with such breathtaking views however.

  • Stayed: February 2011, traveled with friends
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2  Thank Juergen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 - 7 of 7 reviews

Reviewed October 4, 2015 via mobile
Google Translation

Stayed: May 2015, traveled on business
Thank ELIANA A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2015
Google Translation

Room Tip: Todas la habitaciones son un mirador.
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  • Stayed: December 2014, traveled solo
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Thank LuisRivadeneira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 23, 2013
Google Translation

Room Tip: Solo tienes que indicar al botones qué cabaña quieres y su ubicación.
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  • Stayed: January 2013, traveled with friends
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1  Thank Aury_EC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2013
Google Translation

Room Tip: Las habitaciones preferidas son las cabañas. Muy cómodas y seguras.
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  • Stayed: July 2012, traveled with friends
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1  Thank SPETEE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 22, 2012
Google Translation

  • Stayed: January 2012, traveled as a couple
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Thank alejg32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Altos del Pastaza Lodge

Address: 16km Marker On Puyo-Macas Road, Puyo 160150, Ecuador
Location: Ecuador > Pastaza Province > Puyo
Hotel Style:
Ranked #9 of 18 Specialty Lodging in Puyo
Number of rooms: 23

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