we stayed in this hotel (more like a family run bed and breakfast) 3 nights. It is in a quiet part of the town, away from traffic. The room was nice, very spacious and comfortable. It was, however, a bit loud - we could hear our neighbors and the kitchen noises. It was fine as nobody stayed up late or listened to music. We have not really met the staff and when we did, they were not very friendly - just doing the required minimum. The receptionists were almost never there. They did not speak much English so could not help us with our questions about taxis, buses, etc. The breakfast (not included in the price!) is fine, but nothing special. I would rather go to Cafe Tortuga - for the same price, one get better and more food. I don't think in Tena there are many nice places to stay so overall I would recommend this place.