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“Excellent service, highly recommended”
Review of Gero Onsen Fugaku

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Gero Onsen Fugaku
Ranked #1 of 64 Hotels / Ryokan in Gero
Certificate of Excellence
Reviewed September 18, 2013

We stayed at Fugaku for two nights. The hotel staff were hospitable and helpful. Dinner and breakfast were splendid and scrumptious. The room was clean and spacious, and the surrounding was peaceful and relaxing. The hotel offered shuttle service to/fro Gero JR station, and walking to the station took less than ten minutes. The location was convenient and close to various footbaths and public baths. We certainly enjoyed our stay at Fugaku. Thank you!

  • Stayed: September 2013, traveled with friends
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2  Thank Catherine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 11, 2013

Time is flying! My family visited Japan in July this year and we always recall the memorable time we spent there. We started our journey at Nagaya Airport and we travelled around the place nearby Nagaya. Japan is a wonderful and amazing place for travellers. We are extremely appreciate Ben's kind assistance and arrangement during our stay in Gero Onsen Fugaku. Ben is a Hong Kong guy who works there. We enjoy the accomodation, the food, hot spring and the nice service thereat. Gero is a quiet and peaceful place and we are sure that we will recommend our friends to visit there and stay in the hotel where excellent service will be provided.

Room Tip: Ben is very nice and helpful and you may contact him before planning your trip in Gero
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  • Stayed: July 2013, traveled with family
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1  Thank Kan28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2013

I and 2 friends were staying at Fugaku on 6Sep. The hotel is highly recommended by my colleague. All staff are very nice and helpful especial Mr Ben Ng who was quick responded to email and offered different options to our accommodation. The location of hotel is very good and convenient.
We had a wonderful experience in Gero.

  • Stayed: September 2013, traveled with friends
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1  Thank Rebecca T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013

If you want to enjoy a peacful and relaxed holiday, Gero is a great place. we only spend around 2 hours from Nagoya and one hour to Takayama. In hotel, we love gero Onsen Fugaku, the price are not expensive and the quality is great, we can see the beautful river in my Japanese style room, all the staff staffs are very polite and helpful, they serve us very well and their breakfast and Hida Kaiseki Dinner are great and rich, we also enjoy their onsen.

We highly recommend this hotel to all vistors, especially for HK vistors, we special thank with Ben Ng(The Cantonese speaking staff), he give us many advice when we plan the trip in HK and during visit in Gero. Thanks for all those helpful tips~What we feeled happiest was the chance to wear yukata, I have dreamt for this a long time.

Room Tip: Rooms are really big enough and relaxing. But don't open the windows at night. Moth.
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  • Stayed: August 2013, traveled with family
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Thank Albert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2013

very good services, chinese/eng speaking staff was very helpful
communication was easy and trip was well arranged
response in email was very fast and helpful

location of hotel was very nice, free and convenient shuttle bus from JR station
very close to onsen street (shopping and outdoor foot onsen)
in room jap style dinner and breakfast was wonderful and delicious
room was clean and nice and comfortable (a/c was comfortable too)
wifi in lobby was perfect

both indoor/outdoor onsen was good

in general, it is a 5 star hotel which i would definitely recommend it to my fds
i enjoy my stay there very much, it was a very enjoyable experience

  • Stayed: August 2013, traveled with family
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Thank Clara L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2013

The hotel provided superb services and food for us. Especially the help of a staff called Ben. Indeed, as he is also from Hong Kong, there is no communication problem between us. Moreover, due to personal issue, he even gave us his own mobile phone number to us, which is really impressive. I believe the great attitude and performance of Ben can definitely increase the satisfaction of each coming customer.

  • Stayed: August 2013, traveled with family
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Thank Enoch L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2013

Centrally-located in the onsen street. It provides pick-up service to take you to and from JR Gero station with advance booking. You can also take a 5-minute taxi ride to reach the hotel. Room is tidy and clean though neither new nor well-decorated. My room enjoys the view of Hida River.
The hotel has private onsen that can be booked, good for people who need more privacy. But I found the private onsen room a bit dark and small. Mr Ben in reception speaks fluent Cantonese & English.

  • Stayed: April 2013, traveled with family
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Thank moscwk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gero Onsen Fugaku

Address: 898 Yunoshima, Gero 509-2207, Gifu Prefecture
Phone Number:
Location: Japan > Chubu > Gifu Prefecture > Gero > Gero Onsen
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #1 of 64 Hotels / Ryokan in Gero
Price Range: $198 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gero Onsen Fugaku 3*
Number of rooms: 22
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