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“Fantastic Experience”
Review of Gero Onsen Fugaku

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Gero Onsen Fugaku
Ranked #1 of 69 Hotels / Ryokan in Gero
Certificate of Excellence
Reviewed August 25, 2013

The hotel provided superb services and food for us. Especially the help of a staff called Ben. Indeed, as he is also from Hong Kong, there is no communication problem between us. Moreover, due to personal issue, he even gave us his own mobile phone number to us, which is really impressive. I believe the great attitude and performance of Ben can definitely increase the satisfaction of each coming customer.

  • Stayed: August 2013, traveled with family
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Thank Enoch L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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180 - 186 of 378 reviews

Reviewed August 16, 2013

Centrally-located in the onsen street. It provides pick-up service to take you to and from JR Gero station with advance booking. You can also take a 5-minute taxi ride to reach the hotel. Room is tidy and clean though neither new nor well-decorated. My room enjoys the view of Hida River.
The hotel has private onsen that can be booked, good for people who need more privacy. But I found the private onsen room a bit dark and small. Mr Ben in reception speaks fluent Cantonese & English.

  • Stayed: April 2013, traveled with family
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Thank moscwk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2013

Enjoy everything in hotel, nice living environment, warm service, delicious food, etc. Special thanks to Ben who give us advice on time allocation between Gero and Takayama which made our journey be perfect. Appreciate to their warm service and I like the dining in tatami room which have more privacy. Highly recommended this hotel if you want to stay in Gero Onsen which it is not too expensive.

  • Stayed: July 2013, traveled as a couple
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Thank Kari Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2013

Good correspondance prior to check-in for showing road direction, food choice & other services. Then warm reception service provided by Ben Ng who could speak our languange. Unforgettable experience of Onsen spa, Kaiseki-ryori meals & tatami stay of the night with my family.

Stayed: June 2013, traveled with family
Thank Lawrence L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2013

Very warm & good services from the staff from time of arrival. We arrived in heavy rain in the afternoon, luckily to have Ben's free pick up on time at JR. Also helps us to book bus ticket even before hotel check-in, it did save us lots of times. Feeling of family as Ben can speak cantonese very well, very helpful for him to brief us about surrounding sightseeing points and the traditional japanese dinner. Onsen facilities although not of very extensive type but just enough in hotel.

Room Tip: we stayed at the highest floor with private toliet is good.
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  • Stayed: June 2013, traveled with family
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Thank AdyChow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2013

I am so glad to discover Gero Onsen form the travel book. The hotel staff of Gero is helpful, caring, and informative. Beside, I would also like to give a credit to Ben Ng, he is helpful, willing to share his travel experiences with us, so our trip became much more effective than we planned before. Food is also great in here, various of food for you to choose either breakfast or dinner and they are all fresh and Yummy. I would definitely recommend my friend to visit Fugaku, and experience the great hospitality here. Thanks Ben, well done, appreciate it.

  • Stayed: June 2013, traveled as a couple
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Thank Stephen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2013

As I recall it was a warm welcome to me and my wife to have a private pick up (only the two of us) at the JR train station of Gero by Gero Onsen Fugaku Hotel. Especially it was raining all the times in that afternoon on 14-6-2013.

Soon after we unloaded our luggage in the Japanese tatami hotel room, Mr. Ben Ng, a young handsome Chinese gentleman came in and explained the useful information to us in details including the foods, onsen, sightseeing spots and return JR train schedule back to Nagoya etc. We had no problem in communication at all because we all spoke Cantonese. We were satisfied with the foods and services provided to us. The traditional Japanese foods served in dinner and breakfast were delicate and delicious. In the next early morning they drove us to the 合掌村 tourist centre for a visit.

We felt that it is a good choice for us to have selected Gero Onsen Fugaku Hotel as one of our staying hotels in our journey to Nagoya this early summer. Thank to Mr. Ben Ng and all the working staff of Fugaku for their efforts in making us to have a pleasant and memorable journey in Gero.

Thomas Chu
25-6-2013

  • Stayed: June 2013, traveled as a couple
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1  Thank Kam Sun Thomas C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gero Onsen Fugaku

Address: 898 Yunoshima, Gero 509-2207, Gifu Prefecture
Location: Japan > Chubu > Gifu Prefecture > Gero > Gero Onsen
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #1 of 69 Hotels / Ryokan in Gero
Price Range: $197 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gero Onsen Fugaku 3*
Number of rooms: 22
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