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“Disappointment”
Review of Fleur de Sel

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Fleur de Sel
Level 4 Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Disappointment”
Reviewed January 22, 2013

A few issues.
Having lived in seychelles in my childhood I was we'll aware of the novelty of the apartments and the area and had read good reviews however.
1) first and foremost , the bed is so rock hard that I woke up every night with back spasms and had to take Anti-inflammatorys in the morning (I am not a precious person and can take up tough conditions )
2) the walls are very thin , as u may very well get a joining room without your knowledge. I could hear the people snoring. Not pleasant at all.
3) the cleanliness is not up to standard. Dusty , towels not renewed , bed sheets not changed. And the alarm went off non stop during the night.

Not worth the money. Rather pay more and get your money's worth.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jamilah7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perry-Mancienne, Owner at Fleur de Sel, responded to this review, January 31, 2013
This forms an actual response, as called for, to the reviews, which would appear to have been anonymously logged, as the appended signatory had not stayed at Fleur de Sel, and also noting, as can be seen, that reviews of our property are, in the high majority, from clients who are totally satisfied with their stay with us. It can only be assumed that the content is linked to a situation which, unfortunately, arose with a guest, due to the fact that we were unable to see our way clear to complying with their request.
Needless to say that I was extremely surprised to read this completely unfounded, inaccurate and denigrating reference to my beautiful beach front property, supposedly following a stay booked with us for a comparatively lengthy stay. It is to be further logically noted that during this 15 night stay, the clients at no time raised any dissatisfaction with the services and facilities offered at Fleur de Sel, or made any complaint about anything whatsoever, including any of the points cited in their reviews.
After 15 nights, these clients decided to leave, informing us that this was purely for their own personal reasons. I advised them that, due to the very short notice and also it being our peak season, I would have no alternative than to try my best to sell their accommodation, and that I would in that case be able to then refund them the balance of their stay. However, upon departing, the clients failed to officially vacate the room, but opted for the benefit of keeping the key with them for the supposed remainder of their stay on Mahe. They returned the key only on the morning that they actually departed from Seychelles.
In conclusion, I hope that this totally unjustified and seemingly vindictive review, which has, once again, apparently been logged twice without a genuine acknowledging signature, will not deter or discourage guests from visiting Fleur de Sel, where our clients are always welcomed, and every effort is made to ensure a totally happy and satisfactory stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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61 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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English first
Barcelona, Spain
Level 3 Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 28, 2012

Fleur de Sel is a Good Villa but with several problems:
1. The owner has managed several villas in the area. We booked some months ago the hotel “La desirade” but our surprise was that they moved to Fleur de Sel (in theory an upgrade).
2. Our safety box didn’t work
3. Villa had an alarm system but it doesn’t work.
4. The shower had problems to absorb the water
5. On Sunday the housekeeping didn’t go to the villa, no new towels, no cleaning, wc paper run out…
6. The beach towels that they gave us were dirty the 1st day but they didn’t change it any day.
7. House is unattended during afternoon, night and Sundays…

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank VelidhuP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 2, 2012

I stayed at Fleur de Sel with my boyfriend over Christmas. Having read the other reviews on trip advisor, our expectations were much higher than what we ended up experiencing. Mrandrew's review was the closest to our experience.

The interior of the villa was nice and modern - comfy sofa, large shower, good bed. It was very clean, and well kept.

The location, however, was a problem for us. Though potentially great, being located on the beach front, it certainly was not one of the nicer beaches on Mahe, with quite a lot of algae, and very still water. So, nice for a wander along, but not fantastic for swimming. There is a better beach about 15 minutes up the road, though.

The location is also very isolated. It is a short walk from the village of Anse Royale, but it's quiet and a bit bleak - there really are only a few small shops and two restaurants (Kaz Kreole is very good). The location wouldn't be so much of a problem if you have a car, but we didn't, so felt a bit stranded and limited.

One of the main problems, though, was the lack of contact with the owners. They did not show up the entire time we were there, which made the experience feel even more isolated. The office was open, but there was never anyone there, which felt a bit creepy! When we arrived the internet didn't work (frustrating, as we were unable to contact our families on Christmas day), and it was impossible to contact the owner about it to get it fixed. It would've been a much better experience had someone been there to give us information, or to help out with enquiries or problems.

Altogether a mixed bag. Main advice would be to only stay there if you rent a car.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank KalemK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doha, Qatar
Level 4 Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 6, 2011

Stayed here for a week with the wife and kid. The accommodation is tastefully furnished and provides everything required for self-catering. View is superb, whilst laying on a sunbed on the patio, or from the bedroom. Liked the bathroom and bedroom that are different in layout to most hotels and other apartments. For the price you get this place at, you would expect much less than what you get. Minor constructive criticism would be improved WIFI reception and speed, 1 tv channel for kids (there are only 2 channels available) and a 1st day basic essentials starter pack (milk, water, coffee).

The beach and sea are a stone's throw from the patio. The beach and sea are not the best for tanning or swimming, suffering from a high water tide, rough waters and windy conditions. The beach strip is rather narrow and best during low tide. However the better beaches are a mere 15 minute drive across the ridge of the island on the Western side.

Renting a car is a must, nothing is really within walking distance and what is you would have to risk walking in the road. Rental cars are a steal at 30 euros per day.

Only 2 restaurants nearby, Les Dauphins which has a great host but terrible food, and Kaz Kreol which has terrible service and great food! Grocery stores are nearby and stock most things you would need on a short break. We found the lack of certain food types very strange, even when we ventured into the big SPC in Victoria, we felt sorry for the locals who has a dire choice of basic food stuffs. Road side stalls are minimal and sell mostly veggies. We found only one fruit stall, the pineapples were going for 140 rupees each. The lack of stalls or shops offering curios to tourists is also mind boggling.

Seen petty crime elsewhere on the island, but luckily there is a safe in the bedroom and a night watchman.

There is an ATM machine nearby to stock up on money. Best fish and chips to be found are in Victoria at 40 rupees. Flies and mosquitoes were a pest at the apartment and on beaches.

All in all a great place to unwind and just relax from the view, its location away from the busy crowds and hotels.

Room Tip: There are only 4 units, either of the 4 is great.
See more room tips
  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank splendidsimply
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turin, Italy
Level 5 Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 8, 2011

Considering the pics from Fleurdecoco, a lot of improvements have been done to protect the spot and to prevent erosion, though with artificial barriers made by rocks.
Anyway the overall is excellent.
In details:

houses are new, with nice nice arrangements (towel for outside and for inside) and space, fully furnished (including flat screen), relaxing veranda, security at night, explanation on arrival of all the facilities, smiles and flowers.
The place is clean and all kitchen stuff are washed every day.
The view over the ocean from bedroom and veranda is perfect.

Location is good. Not excellent. The beach in front of the houses is difficult to be used so better to go to another Anse (very close).
Location is good also for mini-markets and take away. Nearby fishermen are selling fresh fishes and vegs are cultivated few hundred meters far (anyway better to have a car)

cons:
Internet is free, but very slow (minor cons, unless you are addicted)

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Francesco_Motta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level 3 Contributor
10 reviews
Reviewed August 3, 2011

Amazing place, quite, clean and close to airport.
My daughter (4) enjoyed a lot the "sand" garden in front of stairs and the spacious shower.
All the damages described in other topics have been fixed.
I strongly suggest to rent a car at the airport in order to visit all beatiful beaches.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Dan_Alpern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 5, 2011

Just 4 hours from Dubai, this was a great destination for our long weekend. We rented one of four lovely villas in Fleur de Sel. The decor is extremely tasetful and everything that we needed was either provided or within easy reach in the village.

We had the beach directly outside until early-afternoon, when the tide came in but there are beautiful beaches in and around Anse Royale. However, we found that the garden was as great a place as any for the lazy afternoons.

I would strongly recommend this for young families or groups of friends wanting to be together whilst keeping their own privacy.

The local restaurants were OK, not great, but we were happy to cook on the provided BBQ and spend the evenings on the veranda listening to the waves.

Furthermore, repairs have been made to the path meaning that the previous photographs are no longer relevant and the garden looks great.

All in all, it was a great place where we felt very welcome.

Thanks!

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Peter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fleur de Sel

Property: Fleur de Sel
Address: Anse Royale, Mahe Island, Seychelles
Location: Seychelles > Mahe Island > Anse Royale
Hotel Style:
Ranked #6 of 7 Specialty Lodging in Anse Royale
Price Range (Based on Average Rates): $$
Number of rooms: 4
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Also Known As:
Fleur De Sel Seychelles/Anse Royale, Mahe Island

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