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Neuro D

Nice Views

4.0 of 5 bubblesReviewed Nov 10, 2018via mobile
This hotel is on a rock hill on the side of kata beach, is has a beautiful sea views,but reaching the beach needs a small walk through steps down the rock hill.

It has good food and a fare breakfast.

I stayed on Suite 4 one of the biggest suites, i was disappointed from the bed which was hard and uncomfortable.
The bathroom is very old and needs a total renewal. Designed as vintage furniture
Date of stay: November 2018
Trip type: Traveled solo
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villaroyalephuket, Guest Relations Manager at Mom Tri's Villa Royale, responded to this review
Responded Nov 13, 2018
Dear Neuro D

Thank you for choosing our hotel and sharing your thoughts of us on TripAdvisor. The private beach of Kata Noi is indeed quite a difficult step down. I am sorry for the inconvenience in the vintage design may have caused you.

This part is no excuse but I really wished you told us the beds were uncomfortable as it was intended to keep a good sleeping posture to reduce back pains. A soft bed topper would have been installed for you if we knew. But again this must have been our fault entierly for not having a note left in the rooms.

I hope that in the future you would come visit us again.

Best regards,
Chanatchaya B. (Nidnoi)
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews ocean wing mom tri s beach suite salt water pool boutique hotel andaman sea every afternoon traditional thai style turn down service on the rocks the cliff sitting area happy hour pool bar large balcony overlooking the beach low season
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Reviewed November 3, 2018 via mobile

Stayed for 3 nights at the end of Oct and for us, it was perfect - the best hotel of our holiday. The room was big with fantastic views of the sea and Kata beach (ocean wing). Bathroom lovely and a brilliant balcony as well as large bed, seating area, decent fridge and lovely extras like daily afternoon treats, turndown etc.
The staff make Mom Tris and they’re a testament to the resort. Having stayed at the Hilton (Karon) after here, we really missed how personable and friendly every member of staff was at Mom Tris. From the pool staff, to breakfast, to maintenance and cleaners to reception, everyone was so sincere and friendly. Special mention to Ying though who was just fantastic - so great to meet you.
Breakfast is amazing. I stay in lots of hotels and this is right up there in terms of quality but exceeds others with the view and setting.
Pools are decent - not built for doing lengths and training (but the sea is a stones throw if you need that). Recommend the salt water pool.
The setting of the hotel is also great, on the rocks with ample view. I can see that if you were an elderly or less mobile traveller, the walks around the small resort may be a little challenging and I would not recommend for long stays. Equally, if you’re looking for the refined luxury like the mandarin oriental, you won’t get that here. It is more boutique luxury.
Finally - if you’re deciding where in Phuket to stay and you’re after somewhere with nice places to eat, scenery and island life - stay in Kata Noi. Do not stay in Karon - it’s ok but we regretted moving.
I highly recommend this hotel.

Date of stay: November 2018
1  Thank MH0198
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
villaroyalephuket, Guest Relations Manager at Mom Tri's Villa Royale, responded to this reviewResponded November 13, 2018

Dear MH0198

Thank you so so much for your detailed review of our small hotel and also recommending us highly. We appeciate this very much and Ying will definitely be happy to hear that she has contributed to having a guest's stay fantastic. I do hope you will come back to visit us again.

Best regards,
Chanatchaya B. (Nidnoi)

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Reviewed November 1, 2018 via mobile

I enjoyed staying at Mom Tri’s Villa Royale. But to be perfectly honest it’s not a Five Star Resort. The five star rating given to this hotel could be a little deceiving.

The staff is very friendly and helpful. The location is outstanding. It overlooks the sea and one of the top beaches on Phuket. But the resort itself is old and I believe never renovated.

I had a large room with a great view. But there was hot water only after running it for 5 or 10 minutes. I stayed in the adult side one night. Nice grounds and quite feel, but the upgraded rooms are carpet, and have an old moldy smell. The pools are always cloudy and have a brownish color. Most of the TV stations are Thai. It’s the cheapest tv package you can get. And the tv signal is fuzzy. I requested a non smoking room. But all the rooms around are smoking and cigarette smoke leaked into the room day and night.

It’s a nice, funky, local style hotel. But needs serious upgrades to be considered five star.

Date of stay: November 2018
Trip type: Traveled as a couple
2  Thank mike95762
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
villaroyalephuket, Guest Relations Manager at Mom Tri's Villa Royale, responded to this reviewResponded November 13, 2018

Dear mike95762

Thank you for sharing your thoughts of us through TripAdvisor. I am glad to hear that you really liked our location and find our staffs to be friendly and helpful.

I am sorry about the incoveniences you may have faced during your stay but while I am typing this we have been undergoing serveral renovations and maitenence. I do hope you would come back to visit us again.

Best regards,
Chanatchaya B. (Nidnoi)

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Reviewed October 29, 2018

We were looking for a good quality smaller resort with a genuine Thai feel, rather than one of the many huge resorts in the area and it exceeded our expectations in every way. We chose the Ocean Wing which is a little removed from the main hotel (although only a few minutes walk through beautiful grounds) - there are only six villas in this area, and 90% of the time we felt as if we were in our own private residence. Spending some time in the beautiful lounge and bar area filled with wonderful art works was a great way to finish each day and the Ocean Wing's Barman made possibly the best cocktails we have ever had! There is a separate infinity pool in this wing and again we had it completely to ourselves for the majority of the time during our stay (8 nights). There were lots of secluded decks scattered among the trees with pool lounges so that you could really escape and soak in the tranquillity which was so nice after spending a day out in the more crowded areas of Phuket. Our villa, Villa Bourgougne, was magnificent and would highly recommend, nothing was too much trouble for the staff, small complimentary afternoon tea delivered each day, beautiful view from our large private balcony over the ocean and a great place to watch the sunset before Happy Hour! The villa had an Enormous comfortable bed and two bathrooms, one with a large spa bath, and a large comfortable lounge area with a good selection of magazines provided.
We had dinner delivered to a private table under the trees by the pool one night which was magnificent, and our dinner in Mom Tri's main restaurant on the last night of our stay was everything we hoped it would be.
It was only a short walk down some stairs to Kata Noi Beach which we found to be much quieter and far less crowded than nearby Kata Beach. We also swam in the hotel's other two pools after our walk back from the beach and it was lovely to have some chilled water brought over to us by the bar staff after the short walk back.
The hotel is situated on a small headland overlooking Kata Noi Beach and during our stay my husband was able to hire a surfboard (short board) from nearby Kata Beach and enjoyed some small, uncrowded fun waves most days (an average of 4-5 surfers out, compared to over 100 plus at nearby Kata Beach).
There is an extensive wine list available at the resort, our only slight disappointment was that the prices were extremely expensive and hope that they might include some more reasonably priced wines in the future to cater for all guests.
We had an amazing week and wouldn't hesitate to recommend this beautiful resort.

Room tip: Choose the Ocean Wing for a quieter more private stay - stunning
Date of stay: October 2018
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank KGCB
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
villaroyalephuket, Guest Relations Manager at Mom Tri's Villa Royale, responded to this reviewResponded October 30, 2018

Dear KGCB

Thank you for this very detailed review of us and your stay. Your kind regards will very much motivate us (especially the ocean wing's team) to do better or keeping to the standards. I really appreciate you thoughts of us including towards the wine list which we do wish to have more ranges of price just that we get them at a very high price. I would also like to thank you for recommending us further. I hope we would have another chance of welcoming you back here.

Best regards,
Chanatchaya B. (Nidnoi)

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Reviewed October 26, 2018 via mobile

This is a hidden GEM. Our hotel room was unreal - beautiful bed, a balcony overlooking the private beach, and a tub full of roses. An awesome happy hour and a really romantic restaurant. Who could ask for more? It was a wonderful stay in Phuket. The locals know the hotel quite well so if you book any adventures, they will pick you up with no problem. The hotel is also super close to all the fun bars and shopping in town - we walked every night about 5 mins and had some fun. The service at the hotel is impeccable too - it’s unfair how beautiful this property is. Will definitely be returning here!

Date of stay: October 2018
Trip type: Traveled as a couple
Thank ValSapozhnikova
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
villaroyalephuket, Guest Relations Manager at Mom Tri's Villa Royale, responded to this reviewResponded October 27, 2018

Dear ValSapozhniova

Thank you so much for your kind regards towards our little hotel (home). It is always a pleasure to hear to our guests having had a pleasant stay. Perhaps with a direct reservation I can add a little more fun to your trip. I look forward to welcoming you again on you next trip!

Best regards,
Chanatchaya B. (Nidnoi)
gr@villaroyalephuket.com

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Reviewed October 23, 2018

What can I add that hasn't been said already? Mom Tri's is a truly beautiful destination, with stunning sweeping views of Kata Noi, beautiful gardens and architecture and a service team who go the extra mile to make your time there that more special. We really enjoyed the extra touches such as a lovely little cake left in our room in the afternoons (a different one each day- and we stayed for 13 nights!), wonderful orchids left around our bed each evening and the sweet little fish weaved from leaves left each night. The breakfast is probably the most fantastic I have ever seen, from eggs cooked however you like them, fresh juice made to order, a feast of continental breakfast fare, to more exotic options like handmade sushi and thai noodle dishes (which I confess I ate a lot of). Happy hour is not a time to be missed and the team there are wonderful, remembering your drinks orders, assisting with any questions you have and are very warm and friendly (special thanks to Aon for making our time so much fun). The pianist in the evenings is fantastic and its so wonderful to have such music and the waves as the soundtrack to your evenings! The restaurant is equivalent to Michelin star quality in my view and you wont be disappointed whatever you order, we also visited their other venture - the Wok restaurant for the jazz night on a Saturday - this was great fun, the food was fantastic and the music was really great. I would also add that the Street Food restaurant just a little walk from Mom Tri's is really great value for money and serves some really good Thai food favorites (Pad Thai, Som Tam, Mango with Sticky rice) - we ate here most regularly. Well done to the whole team at Mom Tri's - I wish we could stay more often, we will be dreaming of coming back!

Date of stay: October 2018
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank sarahcol
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
villaroyalephuket, Guest Relations Manager at Mom Tri's Villa Royale, responded to this reviewResponded October 24, 2018

Dear Sarahcol

This truly has been well said, thank you very much for these kind regards. I will relay these messages to the entire team which will surely motivate everyone to keep up the standards. I hope you will keep on visiting us again. We are all looking forward to welcoming you back.

Best regards,
Chanatchaya B. (Nidnoi)

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