This pub should be my local but every time I 'give it a go' it is disappointing. We decided to have an impromptu meal there because the weather was good and we could sit in the garden with the dog. I ordered Beef Lasagne and when it came you could tell by the bubbles in the cheese it had been heated in the microwave, especially since the edges of the dish (which was rather small) was so burnt it was solid and inedible. The dressed 'salad garnish' was not dressed and was so limp it almost stuck to the plate and consisted of a very few tiny leaves and soft peppers which were clearly past there best by date. My husband had gammon with 2 over cooked eggs on the top and my son had a pulled pork burger which had about a dessert spoon of pork on top. With meals averaging £9 I think the food is overpriced for the portion size and badly cooked and presented. It's not even as if the place was particularly busy. My previous visit was for a cooked breakfast with a friend. When we entered the waitress asked us to sit on stools in the bar and when I asked if we could sit in the conservatory, her response was 'if you must'! We have lived in the village for almost 30 years now and when we moved here, The White Hart was a thriving village pub with regular locals and packed summer weekends with boules in the garden. As new managers have taken over, the place has slowly deteriorated and their main profit is probably from the accommodation offered. The garden could do with levelling as there are so many pits and troughs, it is difficult to walk balancing a tray of drinks. Very disappointing experience and we were never once asked if everything was ok, clearly no-one cares. It's a shame because this Summer we are having a special birthday celebration for 40 guests and we were considering booking the White Hart to cater for our guests as we are within walking distance, but last nights experience has convinced us to cater at home. Uncaring staff should consider the possible future business of 1 or 40 guests when making sure that every customer is happy with their experience. Whatever happened to customer service?
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