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Reviewed January 22, 2019

Really Good place, we had a spacious room with large balcony and a beautiful view (ocean), cleaning lady did our room everyday. Friendly and helpful staff. Variety of food and drinks will satisfy most.

Date of stay: January 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
3  Thank Culture03241760969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OccidentalJM, Guest Relations Manager at Occidental Jandia Mar, responded to this reviewResponded January 24, 2019

Dear guest,

We sincerely appreciate all your comments, the opinion of our guests is really important for us, because it is the best way to know how to focus our efforts to improve every day.

Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday expérience, we are therefore very pleased to read that you were satisfied with yours.

Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.

Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes.

Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

Best regards from Jandía,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 21, 2019

That was 4 days holiday for our 20th anniversary . Everything was perfect ,no issues at all. Very nice staff reception, very clean hotel, rooms, area around hotel. Close to beautiful beach. Scenery with all plants just amazing. Very recommend. Will deffinitely come back again.

Date of stay: January 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
1  Thank marcelina2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OccidentalJM, Guest Relations Manager at Occidental Jandia Mar, responded to this reviewResponded January 21, 2019

Dear Marcelina,

First of all, thank you for reviewing your recent stay in our Occidental Jandía Mar. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.
Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.
We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times.
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.
Our best regards from Jandía,

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Reviewed January 20, 2019

Rooms very clean, food, animations very interesting, nice staff, at a very good level. the biggest disappointment is terrible churros, and this is a national delicacy and I hoped that I would eat a lot of them :(

Date of stay: January 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
2  Thank 382damianp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OccidentalJM, Guest Relations Manager at Occidental Jandia Mar, responded to this reviewResponded January 22, 2019

Dear guest,

Firstly we would like to thank you for choosing our Occidental Jandía Mar hotel for your holidays in Fuerteventura and for the review you shared online, all of your kind words about your stay with us are great to hear.

We are glad to read that you really enjoyed the room we allocated you in, our gastronomic offer and our member of our staff, and how they all were a key part to make your visit an enjoyable one in our lovely island.

Please receive our most sincere apologies for failing to meet your expectations regarding our churros offer, as we strive to ensure a wide array of options for our guests.

Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Kind regards,

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Reviewed January 20, 2019

We spend in this Hotel one week with familly - it was a lovely time except one incident in reception last day of our trip. Very kind and friendfull Animators for children and adults - our child was very happy!

Date of stay: January 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
2  Thank Freedom64294296280
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2019

I would recommend this hotel to all who ask the staff are friendly and nothing you ask of them are a problem, the rooms are comfortable ,the food and drink variety are fantastic no faults all holiday.

Date of stay: January 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
2  Thank tcze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OccidentalJM, Guest Relations Manager at Occidental Jandia Mar, responded to this reviewResponded January 22, 2019

Dear guest,

We greatly appreciate the time you spent to share your recent holiday experience at our hotel, Occidental Jandía Mar, and we thank you for your kind recommendation to Tripadvisor’s readers.

Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.

We are also very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times.

Lastly, we also appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours.

Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.

Kindest regards,

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