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All reviews snack bar jandia playa golf buggy sea view the main hotel plenty of sunbeds animation team heated pool shopping centre buffet restaurant half board fish main part salad meal times main pool great holiday
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Reviewed April 15, 2019

Stayed here for a week in March / April - 2 adults and 2 x 2 years olds. We had a family interconnecting room.

Firstly the location was great. The beaches by the hotel really are superb, and they stretched literally for miles! A nice walk to the nearby restaurants and shops too.

The hotel was ok but we wouldn't stay at this hotel again - we will definitely return to Jandia though.

The interconnecting room was a bit of a worry as we couldn't lock the door from the inside to stop our toddlers opening the doors and walking out of the rooms so we had to put heavy tables in front of the doors. We haven't had this issue at other hotels like this before. Our room lost power 4 times and the water temperature and pressure was very temperamental. We had a slow dripping leak from the ceiling too.

The pools were a bit chilly, but the large shallow pool was brilliant for the toddlers to play in - they had the best time.

The food was so so. The main restaurant wasn't very big for the size of the hotel and it was often difficult finding a table large enough for the 4 of us. The staff weren't very helpful helping us find a suitable table as they were pretty busy. We ate out in the local restaurants most of the nights, and had some delicious seafood. The bars within the hotel had a good selection of drinks and the snack bar was nice too.

I'm not too sure about the cleaning in the hotel rooms! Glasses were not removed from the rooms the whole time we stayed there.

It took us a while to find our way around the resort as the maps were not clear which routes were suitable for prams, so finding our way from the room to reception with a pram really wasn't fun. The hotel is on a slope so I wouldn't think it would be ideal for people using wheelchairs either.

To conclude, we loved Jandia, but not the hotel.

Date of stay: March 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
2  Thank emilyb388
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2019

We, the group of friends, spent a nice, unforgetable week in this hotel: Swimming in the ocean before breakfast, good quality and variety of food ( AI), nice rooms, especially in Block 9, with ocean view.... Good drinks, lot of space at the pools or near the ocean. Animation in the evening 8.30 p.m. for children, 9.30 p.m. for adults every evening.
Nothing to complain about. Value for money in the 4 stars hotel.

Room tip: block 9 if you want to walk more for the meals and go to the ocean in the morning, main block, if you want not to walk a lot.
Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Value
    • Service
Thank Raimonda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2019

This was fine for a week away in the sun. Nothing special. I would nit have it as my main holiday , because it would be disappointing but its fine for a week in the sun. The pool is freezing at that time of year.

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank Jamie_Denie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2019

The hotel is good. Clean and well laid out. Food was good and no queues for the all inclusive apart from the busiest time at the bars at night, but less than a pub.

It was a relaxing and pleasant stay.

The old issue was the awful checkin, an hour to checking 6 groups, couples, families and one group of 5 bikers. There seemed to be no management escalation when the checkin staff had issues. When I eventually was checked in they missed things tha I had to go back and fix the next day. The provided written instructions were also wrong saying if you were parking a car you had to provide details, but checkin staff had no idea, they need to update their checkin process.

Room tip: Block 3,8 and 9 are at the bottom of the hill so a wee hike up to the pools and facilities
Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank neild814
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2019

My personal opinion about the Occidental Jandía Playa hotel and its facilities, the staff, the hospitality itself, that it is suitable for the high quality service of its guests - so I would recommend it to everyone, including my friends and acquaintances! respectfully and with great respect dr. György Kőhegyi - Hungary-Győr

Date of stay: April 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank Sunshine26003674520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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