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All reviews snack bar jandia playa golf buggy sea view the main hotel plenty of sunbeds animation team heated pool half board buffet restaurant shopping centre fish main pool salad main part great holiday meal times
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Reviewed February 3, 2019

Nice relaxing break. Weather was good, only a couple of short rain showers. Food great, plenty of sun beds. Good location for beach and walks into town. Bar staff very helpful. This was our fifth time staying here.

Date of stay: January 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank W4277YCcathy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2019 via mobile

Just returned from a week at the Occidental Jandia Playa and all in all had a good time. We had good quality rooms regularly cleaned with an amazing sea view, good hotel facilities and very friendly staff. The restaurant had a good choice of foods and the bar serves brand alcoholic drinks.
However the layout of the hotel means the rooms can be a long uphill walk to the restaurant or main facilities. The only heated pool is 3 foot at its deepest point. The food is warm at best but often cold and the area for hotel entertainment is nowhere near big enough for the acts or the audience, leaving dozens of people standing round the bar or down the stairs.
Also the different 'levels' mean all inclusive is the basic package and are not allowed into certain areas of the restaurant and bars, meaning 'plus' and 'royal' levels get treated preferentially.

So all in all an average review of a good hotel but will not be returning in a hurry.

Date of stay: February 2019
Trip type: Traveled with family
2  Thank 288syw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2019

We stayed with my fiance for one week at this hotel. It was stated in the other websites, that this one is perfect for couples and hotel nearby (Occidental Jandia Mar) is suitable for families with kids. I must say, that it wasn't very nice stay, because hotel was full of kids and German seniors. That means, for young couples is not that much to do and it's not so relaxing. Everything is closed and hotel is dead just before 23:00pm, meanwhile in another places I've been, people still hanging out and enjoying the night.

On the other hand, location was perfect. Amazing beach nearby, mountains, hotel itself was pretty and staff quite friendly.

Variety of food was decent. Rooms a bit outdated.

Date of stay: January 2019
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank 592ete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 31, 2019

although the weather was poor - no sun but plenty of cloud and wind until the latter part of our holiday, the area allowed for pleasant walking and exploring. The hotel was clean, tidy and had plenty of facilities. the staff were friendly but efficient. The food plentiful and varied. The bars well stocked and reasonable quality.

Date of stay: January 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank Paradise299556
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelo_Canarias, Guest Relations Manager at Occidental Jandia Playa, responded to this reviewResponded February 2, 2019

Dear guest,
Firstly we would like to thank you for choosing our Occidental Jandia Playa hotel for your holidays in Fuerteventura and for the review you shared on Tripadvisor, all of your kind words about your stay with us are great to hear.


We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis.

We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.

At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours.

Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.

Kind regards
Guest experience Manager
Occidental Jandia Playa****

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 30, 2019

We had a super week and received a warm welcome, we felt comfortable straight away and was pleased with our room and it’s location on the complex, if we were able to get a decent coffee before 9am and had better pillows I’d say it would have been 10/10

Date of stay: January 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank Sightseer07750204529
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelo_Canarias, Guest Relations Manager at Occidental Jandia Playa, responded to this reviewResponded January 31, 2019

Dear Guest,
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Occidental Jandia Playa was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.

We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire reception team as we know it will be a great source of motivation to keep on going the extra mile.

We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel.

Noch einmal vielen Dank für Ihren wunderbaren Bericht, den wir mit viel Freude gelesen haben. Wir freuen uns, Sie bald wieder bei uns als Gast begrüßen zu dürfen.

Kind regards

Guest experience Manager
Occidental Jandia Playa****

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