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“Melia Gorriones is Like Paradise !!!”

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Melia Gorriones Fuerteventura
Ranked #22 of 73 Hotels in Pajara
Reviewed June 18, 2009

We were in june 2009 in Melia Gorriones with my wife and two you children ( 2.5 years and 7 months ). The Hotel was fantastic !! The smile on everyone's face.. The reception, the Bar, the animation, the housecleers...
Food was very good !! Very Big Buffet a volonté.
We advise everyone to go there

  • Stayed: June 2009, traveled with family
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1  Thank BelgiansZedelgem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed June 1, 2009

We had a lovely stay here from 13th to 20th May. In my opinion, the hotel is in a beautiful & secluded location. The gardens were in full bloom & were a real sight for sore eyes. To be honest the holiday was almost perfect. There were just a couple of downsides for me. Mealtimes were just too busy. There was only one restaurant open at all mealtimes. The first day of our holiday was Wednesday so it was reasonably quiet until the weekend, which we expected to get busier. We found that we were waiting for a table to be cleared for us no matter what time we went down to eat. The waiting staff were rushed off their feet, some working 12/13 hour shifts. Lunchtimes seemed to be ok though, probably cos a lot of the holidaymakers had booked 1/2 board? The food was lovely although it was a bit samey, didn't bother us though. Our room could have done with a bit of an overhaul. It was pleasantly decorated, but really needed touching up a bit - squashed mozzies on the walls & some kind of veneer type stuff peeling off the bathroom door inside, but the room was clean enough. Towels were changed almost every day & you could get clean towels for the pool everyday if you wanted to. The beach was absolutely stunning, but be warned it was extremely windy while we were there so the sand really stung when it got your bear arms & legs!! Feeding the chipmunks down on the beach was also a highlight of my holiday. I loved them, although the locals regard them as rodents. They feed right out of your hand! Watch out for people putting towels on the sunbeds as well. There was a lot of that going on. We liked sunbathing on the Plateau, away from the pool area. There were not too many children staying at the hotel which suited us just fine. The evenings were a bit boring sometimes. While we were there, there were only 3 nights where there was anything going on. It was all held in the lobby bar, which was run by only 2 staff, who were so laid back they were almost comatose. One night we waited about 15 mins to get served! We found the day staff to be a bit like this too. We were all inclusive so we didn't need to buy water, just ask for it at the pool bar, but the waiters weren't in any rush to serve you unless you were young & pretty (we are neither of which!) Also, as in previous reviews, I found it a bit odd that we had to sign a receipt for all the drinks we ordered. The fridge in our room was empty as well - I have never come across this before on all inclusive, and when I asked at reception, I was told that we would have to pay for a minibar in our room. The fun pub downstairs wasn't even open so you were limited unless you fancied a trip out of the hotel. We went into Jandia on our last evening, which was a pleasant change. Some people upgraded to the Level, but they didn't seem to get any better service than us so couldn't really see the point! I would definitely recommend this hotel for a relaxing break, although we won't be going back as it was just a bit too big & busy for us. Don't be put off though, I did say it was almost perfect!!

  • Stayed: May 2009, traveled as a couple
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Thank bowlinbabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2009

we like hotels out of towns and this on did not disapoint
we went for the beach, sea, and the wind and again the island delivered this
kitesurfing was good and rescue was spot on due to the cross off shore winds
the lagoon was amazing but quite a hike from the main kiting area check reni egli website for infomation on when the lagoon fills and at what time of day it is deepest for kiting we walked along way up the beach to the best spot and kited for hours almost alone the wind can be gusty here but your safe in the thigh /waist deep lagoon.priceless!!!
at the hotel we were all inclusive and that was great breakfast then pastries then lunch then sandwiches and cakes then dinner there was not a moment when you could go hungry. drinks beer soft drinks wine by the bottle spirits cocktails in the gabi bar with chill out sofas and an outside terrace.
rooms were great clean and comfortable but we were quite a long way from the bars and resturant s o had a long waik up the stairs to the room our choice we could have taken the lift but after all the food and drink a little exercise is needed.
staff were friendly if you were and we had no problems with the service
we had a great inexpensive week away only wish we had stayed for two

  • Stayed: April 2009, traveled with family
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1  Thank zaxis83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 5, 2009

pros:
1. beautiful location;
2. amazing beach;
3. good food with option of fresh meat or fish grilled to your liking;
4. isolated hotel and no mass development around it;
5. nice rooms especially those with ocean view
6. late checkout service for level guests was handy
7. free daily minibar for level guests consisted of a few beers and a few soft drinks - i did find them handy. No sight of any wine though.


cons:

the level upgrade - what a hype! they should call it give us your money and please [--] with all our love. essentially you pay 52,50 euros daily for several non-existant services - we were there the week after Easter so relatively high season ;
here is the list of non-existant services:

exclusive Etro toiletries - by the end of the week we had to beg the receptionists to send us some bubble bath as it was not replaced for 3-4days and finally we ran out.

exclusive lounge with internet use and drinks - this was manned for the first 2 days and then unmanned for 5 days; again the lounge was filthy by the end of the day as no one bothered to clear any plates and glasses when the attendant was not there. it should open by 10.00am but one of the days gone past 11.30 am and still the doors were closed. no apologies no real explanation from the staff - you dare to ask them they almost frown on you.

the private solarium with jacuzzi - again this was manned for the first 2 days; after that you had to ensure that you brought your clean towels/suncream and practically the hotel put a few litres of water and a bowl of fresh fruit first thing in the morning; then just before 5pm someone comes and empties the jars and takes the fruit away...truly attention to detail!

grumpy faces serving you at the hotel - you felt like a nuisance rather than being there to have a lifetime holiday; in particular the breakfast waitress at the 'level' Oasis breakfast restaurant....felt like she has just been to a funeral. Never saw her smile and it was like asking her for gold for a cup of coffee.

daily newspaper - we requested english ones mainly telegraph and times. it started well the first day on easter and then just downhill by the end of the week with some days not having a newspaper at all.

one ciruit of sauna/jacuzzi and steam bath free per adult per stay - when we were trying to book it felt it would have been easier if we were to embark to climb the Everest. the spa girls made it so difficult and wanted absolutely a voucher which should have been given to us at the 'VIP' check-in. We never had the latter anyway and the spa girls seemed happier not to have any clients and just chat between them. if you are a spa enthusiast look elsewhere - this is not the hotel for you.

pillow menu and express service: we requested a pillow out of the menu that we were supplied in the room. we called through the express service as instructed - 6 hours later and the pillows were still not in the room. we called at least twice more at the reception to get the pillows. thanks god we had access to the express service; i wonder what the normal service would have been like.


Other general features of the hotel:
heated pool - not really heated; you had to really be doing lengths or actively swimming to feel comfortable with the temperature of the pool

children's pool was in the windiest area of the hotel.

lifts- you could wait for 10 minutes at times before you could get on

children's programme - miserable and hardly noticeable

entertainment - first 3 days good....reapeated by the 4th and 5th nights...(same shows)...by friday night simply a cd with music put on.

on wednesday after easter there were no clean beach towels anywhere in the hotel - neither at reception/solarium for level guests etc. you had to wait for the kids club to open between 3-4pm to get one; i could not wait until then as my 3 year old decided to take a dip in the kids pool once she saw some other kids in the pool. had to run up to the room to grab a towel.

on one of the days we saw that half of the staff were out on the balcony to greet an important spanish business man and his family (including children/grandparents etc) and thank him for staying at sol melia. the general manager made it feel like a like a royal goodbye with gifts to the kids and balloon blown away.it is a pity i did not get a picture.....yet when we had a serious complaint he ignored us and not even acknowledged us. With the attitude of the general manager we felt that some guests are more equal than others. Just to remind you again that we were the stupid 'level' guests who paid a supplement for that little bit extra.


top tip: pay for the level guest if you do not mind paying a 52.50 euro supplement for a good view. the rest simply forget it especially if it is during low season. the service simply shuts down or is scaled down enourmously with no supplementary staff to back up the days of rest.

overall verdict : will never return; will not recommend and seriously if you want a good time in fuertaventura there are friendlier resorts look elsewhere

  • Stayed: April 2009, traveled with family
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5  Thank frawla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2009

I know the title sounds harsh, but it's based on a comparison of resorts and, in that comparison, Melia loses our business in favor of the other establishment.

First of all, the hotel is situated in a beautiful spot. It has a very 'oasis' feel to it based on the contrasting greenery of the hotel and surrounding grounds with the volcanic, desert-like landscape on which it's situated. The beach is unique in that it is a vast expanse of hard-packed sand at low tide, dotted with tidal pools. At high tide, the water comes right up to the edge of the dune.

We also purchased the "Level" package . With this, you're guaranteed an ocean view room, access to a Level-only solarium with two whirlpools, an internet cafe' with two computers and free daily snacks and drinks, an upgrade in the room ammenities, and an hour-long visit to their on-site spa. While we did receive all of these things, the only one that we really used extensively was the solarium. It was away from the rest of the pool and sundeck areas and was never super crowded. Our attendant was effiecient at ensuring only the Level patrons were allowed access. This would normally have been done via keycards, but those didn't get handed out until the day before we left, coincidentally the day of the hotel owner's son's visit. In fact, his visit caused a major and obvious upswing in all patron ammenities, services and quality. In my estimation, this knocked the hotel down a notch; that should have been the daily operation for the patrons, not just when someone is watching and grading.
It wasn't this way and the fact that the difference was noticeable and tied directly to the visit put me off.

The room was nice, very clean and the bed was comfortable. The rooms, even for the Level package, were a bit narrow and on the small side. The houskeeping staff were efficient and did adequate service each day.

The service, by and large, in other areas of the hotel was marginal to rude. I don't care what type of day you're having or how many patrons you've served, everyone there is on holiday, paying money which, in turn, pays your salary. Smile, be helpful and friendly. I promise you that you'll receive a tip if you do. I promise you won't if you don't. There were three standout folks that did, in fact, receive tips: Ampy at the pool bar, Daniela at the solarium and Antonio at the restaurant. Thanks, you three, for helping make our stay as pleasant as possible. We actively sought you out for service each day.

The food in the restaurant lacked variety. Granted, it's buffet style, but even so, each night should offer some variety to which one could look forward.

The alcohol was part of the all-inclusive package, but was anything but convenient. Unlike other properties at which we've stayed where there was a choice throughout for self-service or bartending assistance, all of the alcohol was on a per-order basis and each round required a room number and signature! Not something I wanted to have to deal with, especially in light of the poor service and singular location of the bar. It's much nicer to have a pool-side bar with self-serve taps for beer, wine and such. The same thing was applicable to the snack bar: all inclusive patrons had to sign and provide a room number for its use. I thought that's what the wristbands were for? That's certainly what the wristbands were used for at other properties.

The hote is very isolated (a plus for our family), but has a couple of on-site convenience shops. They're pricey, but they gotcha!

I've read reviews about the elevators being a problem, but we never had an issue, even up on the ninth floor.

There are areas marked for "adults only". Not sure why the signs were posted because the kids ran wild through these areas and no one enforced the rule. So, don't look to utilize the beds for a romantic interlude with your signifcant other unless you have the power to tune out the screaming mimis! While I'm on that subject, and this isn't an observation about the hotel per se, parents...control your children. There are ample areas within the resort designed and used for the entertainment of the kids. There are other areas where they don't belong clearly marked for adults only. Also, it's a bad idea to let your kids run amok through the restaurants and common areas (pool excluded). Hot food, drink and sharp knives are quick ways to end the fun if you let your child run like wild animal, screaming and yukking it up. Fair warning.

We tried it, kept an open mind, found a LOT to like, but more that put us off ever returning. Once again, however, a sincere thank you to the three employees previously mentioned. We regret that we won't be seeing you again!

  • Stayed: April 2009, traveled with family
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2  Thank DaJmon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2009

Not long since back from the Melia Gorriones, have to say the beach was superb so if you like long walks then you'll love it. We paid extra for " The Level" service which meant we got an executive room on the 9th floor, very nice but a west facing room would have been better. The Level meant you had a seperate area for dining, a secluded terrace & a lonuge with coffee, internet. However this was all not monitored very closely by the hotel so open to other guests using the facilities going un noticed. The food was great with lots of varieties for everyone. The one thing I have to say that let the hotel down was at times the unhelpful waiting on staff in the restaurant, miserable faces most of the time & making you feel it was an inconvenience you were there. There was only the main lobby bar open too , friendly bar staff but clearly not enough of them so ordering drinks could be time consuming. Overall a very relaxing holiday in beautiful surroundings.

  • Stayed: March 2009, traveled as a couple
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Thank TishNorthWest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 23, 2009

Stayed for three nights - this was my fourth visit to the hotel. The location is superb as it is 'out of town' and right by the best beach on the island. Reception was much more efficient than on previous visits; check-in was quick, they were very helpful in sorting out early breakfast on the day we left, they reserved us a table each evening at dinner, etc. The food is wonderful both in terms of quality and variety. It's worth paying a little extra to get sea views. My only negative was that one of the two bars was shut which meant the other one was very busy in the evenings; whilst the live entertainment was very good, it was also very loud, so that finding somewhere quiet to chat was hard.

  • Stayed: February 2009
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Thank BirderUK79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Melia Gorriones Fuerteventura

Address: Playa Barca S/N | Fuerteventura, 35627, Pajara, Fuerteventura, Spain
Phone Number:
Location: Spain > Canary Islands > Fuerteventura > Jandia Peninsula > Pajara
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Pajara
#11 Family Hotel in Pajara
#16 On the Beach Hotel in Pajara
#18 Romantic Hotel in Pajara
#20 Luxury Hotel in Pajara
Price Range: $116 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Melia Gorriones Fuerteventura 4*
Number of rooms: 418
Official Description (provided by the hotel):
The Hotel Melia Gorriones is located in the south of Fuerteventura on Sotavento beach, which is listed as a protected natural area and where sand dunes extend over 30 km to the end of the Jandia Peninsula. The famous Rene Egli centre, the largest windsurfing and kiteboarding school in the world, provides courses and hires out windsurf boards and kiteboards right on the beach in the lagoon opposite the hotel. Amongst the facilities and services, Melia Gorriones has WiFi Internet in the hotel lobby, 1 children´s pool and 2 adult pools including a spectacular saltwater lagoon-style pool measuring 1,455sqm, spacious dining areas, playground, 24 hour gym, 1 tennis court and 1 paddle tennis court, large gardens, Spa, and an astronomical observatory. Choose The Level with exclusive access to The Level Lounge, private breakfast area and sun terrace with two whirlpools, as well as superior services and facilities in your room including pillow menu, bathrobes and free minibar with soft drinks, water and beer. ... more   less 
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Also Known As:
Melia Gorriones Hotel Pajara
Melia Hotel Gorriones
Melia Hotel Pajara
Melia Gorriones Fuerteventura Spain

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