One place that I do recommend to visit.
The experience is good, you get a information from the tour-guides and get to know the elephants better... is not only about go there touch an elephant and get a picture but they do try to teach you a bit about them, the physiology, habits, behavior and also about the whole idea of the sanctuary.
To feed, touch the elephants and walk with them you can spend around R500 but if you also want to ride one of them that will add around R400 more. The tour is offered 3 times a day so better call and schedule at your preference in advance. I just went there without appointment and had to wait for almost two hours but lucky there is a big market 1km away where I spent the time.. (by the way go there, good prices and many options, take into account that I went on a weekend) . My advice based on the experience is that the extra money for riding them does not worth it... you get to ride them in an enclosure for about 4 - 5 minutes and even if it´s nice, it´s not an experience that I´ll qualify as amazing, it´s just nice.
You first get there, park the car, go to the reception where you sign the paperwork and also pay, after they let you chilling at the restaurant for a few minutes. After that you go and get a small info speech, feed the elephants and go to a close spot to touch them and take photos.. ahh and if you are lucky get a kiss from Thumbo that is one of the older animals there. After all that you chill at the restaurant again and go for the "elephant walk" which is to go in front of the elephant holding the trump in a circle... not too exiting but surely an experience and nice to get pictures.
According to the conversations I had with the people there and the staff members it´s better if you go early so you see when they exercise and bath the elephants... I went during the afternoon time and at least on December it can be very hot (38 degrees for example) :/
There is a restaurant to buy small snacks, a small souvenir store and parking spot, the nearby market is a plus for this attraction over the weekends.
P.S: According to the paper you sign, all pictures you take belong to the sanctuary... :/ I guess is mostly if used for commercial purposes...
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