We were visiting Japan for 10 days with my father who is fluent in Japanese. His friends that live in Japan suggested this resort for the kids. I was traveling with my 10 year old son and 12 year old daughter and my father, age 70. It was summer vacation for Japanese schools while we were there and the resort was full. We were the only American's there and pretty much the only foreigners. Most of the staff did not speak English.... but we had my dad so we were in great shape. The food at the all inclusive restaurant was great. The kids loved the cotton candy machine and my son helped run it after dinner one evening. The hotel gives you Hawaiian leisure wear (dress for girls and pj's for boys (matching shorts & top) I believe that depending on the type of room you book, you get different clothes. We had a suite with 2 beds and a tatami mat room with 2 Japanese beds. Our clothes were different color from other people that had a regular room.
We went to the water park both days. It was awesome! It was VERY crowded and large. We lost our son at one point for an hour or so. Staff found him because he was the only blond haired white boy there. He was safe the entire time but we couldn't find him because it is so large with many different areas. The kids had a ball. They made new friends (that couldn't speak a lick of English and my kids couldn't speak of lick of Japanese) and enjoyed everything. My favorite were the fish that eat the dead skin off your feet!!!! Crazy! I think it was 5 yen or maybe 10 to have them chew on your feet for 10 minutes.
If you want a vacation where you can mix with the Japanese people, this is it. Everyone was so nice to us. We loved it. It definitely helps to speak some Japanese but I'm sure you could manage it without. The staff at checkin did speak English and I'm sure there were others that did also.
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