The apartment was clean and comfortable. We stayed in a one bedroom apartment with a group of 3 adults and 2 kids. It was a bit like camping out but inside and much more comfortable. Two adults and a child bunked down in the lounge on the 3 pullout beds. One adult and one child slept in the double bed in the one bed. All were comfy and good sleep was had by all.
The bathroom was clean and well equipped. A bath and shower which were clean and there were plenty of towels. We were lucky to have a small balcony so we could dry the towels to use again. The WC was separate, could have done with a toilet brush and some way to air it out, make it less pongy by the end of the weeks holiday.
The kitchen could have been better equipped. Could have done with having a toaster, grill and oven. Tried to cook pizza in the microwave combo grill/oven and to make toast, just about to make something edible. Not that great really. Suggestion for hotel either have some instructions for the microwave/grill/oven device or take out dishwasher, which could be done without, and put oven/grill in.
The main part of the hotel the corridors and reception area really need some updating. We got to the hotel in the morning and the apartment was not ready, fine. Considering we had been up since 2am and were very tired. I asked if there was anywhere comfy to sit or if we could sit around the pool until it was time. Told there was no where to go, that the pool was inside, of this I was unaware, and that there was no sunbeds to lie on around the pool. So we walked around the shopping plaza like zombies for many hours.
The attitude and conduct was at times irritating and unprofessional. When my daughters and I went down to the swimming pool, this woman was at the door and started trying to instruct us of what we could and couldn't do, mostly in french, around the pool. ''no shoes, no shoes'' as we entered the changing room, shouting at us she was. Then followed us around and was saying some things I didn't understand. Then after a while she let us get on with it. Some of the people on the reception were a bit rude and unprofessional. There was one woman who was really good, professional and helpful out of them all.
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- Also Known As:
- Adagio Aparthotel Val d`Europe Hotel Serris
- Adagio Hotel Serris
- Accor Hotel Serris
- Adagio Aparthotel Val D'Europe Serris