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“A little disappointing”

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Hotel l'Elysee Val d'Europe
Ranked #1 of 3 Hotels in Serris
Certificate of Excellence
Reviewed August 18, 2013

Reception area was very nice; good bar and parking. Friendly staff.

Unfortunately it goes downhill once reaching your room, although you'll be spending minimum time in there if going to Disney. The bathroom was a let down - it simply was not clean. The bath was dirty and toilet not cleaned diligently.

No fridge or tea/coffee making facilties.

No control over the air conditioning temperature which left the room quite cold early in the morning. Despite associations with Disney, felt this hotel could get more into the Disney magic.

Location was excellent though - with railway station across the road and huge shopping mall too. Train to Paris centre takes 35 minutes (13 euro return) and to Disney it's 5 minutes (4 euro return). Trains run every 15/20 minutes but can get busy in summer.

  • Stayed: August 2013, traveled with family
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2  Thank DJParkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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780 - 786 of 2,194 reviews

Reviewed August 17, 2013

Our family of 4 stayed in July and this was a great hotel for us. The hotel is across the street from one of the largest malls in Europe. The mall has a grocery store, restaurants, etc. The hotel is top notch, comfortable, and ranks among the most comfortable I have stayed at. The local bus to Disneyland Paris picks up and arrives in front of the hotel, and the hotel offers a free voucher to use the bus. The hotel is also a block from the train station, which we used to arrive from and depart to Paris (Gare du Nord). Hotel amenities were nice, staff friendly, and wifi excellent.

Room Tip: Ask for one facing towards the train station side of the hotel, upper floor, provides a nice view.
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  • Stayed: July 2013, traveled with family
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1  Thank Paychanbills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2013

Family trip to disney & this hotel is perfectly placed.Great friendly staff with perfect english,secure car park & shops & restaurants next door.Free shuttle bus but gets crowded so a taxi is only 13 euro's.Reccomended & would use again.

  • Stayed: August 2013, traveled with family
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Thank alan b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2013

Went with 2 kids aged 7 and 11. Perfect for Disney. Great breakfast, secure parking, places to eat, shuttle bus, two comfy double beds in room. I nearly paid a fortune to stay in a Disney hotel with really grotty reviews really really glad i didn't. This place works perfectly, (at least 75% of its trade must be disney families)
People moan on here about no kettles etc....so what? Book with confidence :-)

  • Stayed: August 2013, traveled with family
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Thank helenandizzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2013

We stayed here for a couple of night beginning of August. Location is brilliant, just a cross the road from Val D'Europe shopping center where the food court offers a lot of food choices. The hotel itself is clean, staff are ver helpful and speak good English. the only issue that the hotel is very basic, no microwave, fridge or even a kettle. Because of that I would mark it as a three stars not four, but having said that it is very clean and modern. We did not try the breakfast there as we ate in Paul's or La Boriouch all the time . If you wonder in the streets there is a lovely lake behind the shopping area with a beautiful lake where you can have a Parisian picnic. The hotel just needs a few extra service ideas to bring it to a true 4 stars.

  • Stayed: August 2013, traveled with family
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Thank Mona L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

We stayed for a couple of nights at the beginning of August. The hotel is in an ideal place - massive shopping center across the road and a shuttle service that runs to Disney throughout the day! The receptionists were really helpful and friendly, the hotel was really nice, decent size rooms, really comfortable and quiet.

Breakfast was good, but very busy.

There's parking available for 10 euros a night too, which was very handy.

  • Stayed: August 2013, traveled with family
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Thank CeriMouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2013 via mobile

The hotel might not be a 5 star hotel with conceirge service and room service but the location is perfect. It's 5 minutes away from Disney by bus which is free and there's a nice shopping mall right next to it (walking distance). The breakfast buffet doesn't have that much food just bread and cheese but it's quite enough and if not there's Columbus cafe right in front of the hotel.

  • Stayed: August 2013
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Thank Nkknoha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel l'Elysee Val d'Europe

Address: 7 cours du Danube, 77700 Serris, Marne-la-Vallee, France
Phone Number:
Location: France > Ile-de-France > Seine-et-Marne > Marne-la-Vallee > Serris
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Serris
Price Range: $81 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel l'Elysee Val d'Europe 3*
Number of rooms: 152
Official Description (provided by the hotel):
Conveniently located in the heart of Val d'Europe and only a few minutes from the Disney (R) Parks, l'Elysee Val d'Europe is a hotel with 152 rooms, a restaurant, a bar and three meeting rooms that can accommodate up to 150 people. Our team welcomes you all year in a modern, comfortable and stylish environment. ... more   less 
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Also Known As:
Elysees Val D'europe
Hotel L'Elysee Val D'Europe Serris

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