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Reviewed March 21, 2008

Driving into Montbazon started to ring alarm bells. We had driven down from Rheims and coming into Montbazon with its many retail-outlets lining the road was offputting. Nevertheless, when we finally reached the hotel we were excited to be there as the main reception building looked very nice (although staff were snooty in complete contrast to the fantastic Relais & Chateaux property that we had just travelled from).

When we saw our room I was not at all happy and has to be the worst accommodation I have ever stayed in. We dubbed the hotel "the marmalade dream" (or nightmare) as the whole room was a sickly orange in colour, the toilet and bathroom were damp, dirty and scummy and I could imagine more luxiourous bedsits...

I admit that the main building for dinner was very nice but the rooms were just shameful, particularly for the price as this was not a "budget" stay.

Save your cash and give this one a miss...

  • Stayed: July 2007, traveled as a couple
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2  Thank Undertheoaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2007

A lovely hotel though very expensive, staff were very helpful and were very friendly. Arrived 9pm after trip from Dordogne and staff got us into restaurant straight away. A beautiful dining room from a bygone age with guests dressed for dinner. Food very good and service attentive. Room no 37 (Euro 420 ) could have been better, sneaked in to no 30 that looked better! Breakfast was good but not a wonderful choice. Would definitely return and very central for Chateaux and quite easy to get to Tours which is worth visiting too.

  • Stayed: August 2007, traveled with family
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3  Thank b00jum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2007

We just spent two nights at the Chateau. The property is lovely, the rooms ok. Unique in that the bathroom was up a flight of stairs. The room was clean and I felt like I was in another world (which was good!) Pool area was nice and clean. Unfortunately it was not the best weather so we couldn't use it! Staff was polite but NOT overly helpful. We liked sitting in the bar/library and having a drink (service was great in there, nice suggestions on wine). My big problem with the place was the restaurant. HORRIBLE, over priced place. Our party of four travels extensively. We are not timid eaters but I draw the line at flattened raw shrimp no matter what sauce they pour on it. We were completely disappointed in the quality and preparation of the food not to mention the price was out of this world. DO NOT EAT HERE but consider staying here.

  • Stayed: August 2007, traveled as a couple
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4  Thank Beanie333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2007

This was an extremely disappointing experience. The property and the common rooms are beautiful; the guest rooms are a disaster. They are old, rundown, and are not clean. There is absolutely nothing luxurious about the accomodations. I asked to see other rooms and they were as equally gross. This place is completed overrated. The staff is very rude. There are much better choices in this region.

  • Stayed: August 2007, traveled with family
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3  Thank liketotrvavel43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2007

We just spent 4 nights at this hotel and while we generally enjoyed our stay, it was by no means a wow! The hotel is located centrally in the Loire valley, but its not terribly easy to get in and out of (its about 20 minutes south of Tours, on the outskirts of the small village of Montbazon. The rooms were nice but not in the best condition. Our beds had brown wool blankets which weren't terribly clean, and on top were what appeared to be mini-duvets that werent even covered.

The staff was polite, but did not go out of their way to assist. When I asked about hot air baloon rides, they handed me a brochure and went on their business. The one computer in the hotel was down the entire time and they didnt appear in a rush to have it repaired. We were almost turned away from the hotel's restaurant since my teenage son had shorts on (thankfully they approved of his shirt). They claimed that this was a 4-star restaurant and dress code was enforced. After I insisted that we had no other clothing in our suitcase they finally relented to "make an exception" and let us in, but put us at a side table. The food was very good, but the experience somewhat dampened.

We subsequently stayed at another hotel of the same chain - the Chateau D'Esclimont near Chartres and had a much better experience. There the rooms were 100 euros less (240 vs. 330), with breakfast included (vs. 21 euros at this hotel). The staff was much more welcoming, and even upgraded our room for free. The restaurant was just as good and dress code wasnt an issue. Clearly a difference between the two establishments...

  • Stayed: July 2007, traveled with family
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3  Thank enchantedemma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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