We arrived early as we had a wedding to go to the same day. Check in was 3pm, so we asked if we could check in a little earlier. At 2pm the room was still not ready, but we were offered to stay round the pool and enjoy the sun. They got our room ready for 2.30pm which was very helpful to us, bearing in mind we were in the midst of the peak holiday season. We also asked for the iron and the board which was delivered to our room in the next 30 mins. Most staff were super nice, smiley and polite. Cleaners would always say good morning and smile at you, makes such a difference. Just generally staff seemed to be switched on with common sense which is not very common these days. While I think the hotel itself is a little bit dated with the decor and the plastic flowers are no longer in (not sure it ever was to be honest), the ocean views from the lifts and our room was pretty epic. I also really appreciated the cleanliness, it was kept super clear in all areas of the hotel starting from the room, to lobby to the outside pool area. As for the amenities, the hotel is literally connected to a small shopping mall so it can be very helpful if i.e. you forget your swimming trunks like I did. There are also some...We arrived early as we had a wedding to go to the same day. Check in was 3pm, so we asked if we could check in a little earlier. At 2pm the room was still not ready, but we were offered to stay round the pool and enjoy the sun. They got our room ready for 2.30pm which was very helpful to us, bearing in mind we were in the midst of the peak holiday season. We also asked for the iron and the board which was delivered to our room in the next 30 mins. Most staff were super nice, smiley and polite. Cleaners would always say good morning and smile at you, makes such a difference. Just generally staff seemed to be switched on with common sense which is not very common these days. While I think the hotel itself is a little bit dated with the decor and the plastic flowers are no longer in (not sure it ever was to be honest), the ocean views from the lifts and our room was pretty epic. I also really appreciated the cleanliness, it was kept super clear in all areas of the hotel starting from the room, to lobby to the outside pool area. As for the amenities, the hotel is literally connected to a small shopping mall so it can be very helpful if i.e. you forget your swimming trunks like I did. There are also some great food places across the road. And then of course the see, it is practically stone throw away - 5-10 minutes walk. And if you get bored of the see head to Lisbon for only 1.45 Euro to spend the day! Perfect location to serve variety of holiday needs!More
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