We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The worst hotel I've ever stayed in”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Holiday Inn Milan - Assago
Ranked #4 of 4 Hotels in Assago
Reviewed May 16, 2013

The room and especially the curtains smelled like cigarettes. The walls were dirty and you could see dead insects on them. Also, apparently, they wanted to fix the ceiling or something and they had removed a part of it above the hall but they hadn't put it back and we could see the bricks and spider webs! In addition, there were spiders everywhere, outside the windows, as well as on our bed (we moved our pillows and a spider popped up.) There was only cheese, bread, and some (not fresh) croissants for breakfast and some bad-tasting coffee. I should note that I went there with a group and maybe that's why we weren't offered good roooms and a bigger variety of food at breakfast, but at least, our rooms should have been cleaner! I was glad I only had to stay there for a night.

  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank alice k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Milan - Assago, responded to this reviewResponded May 31, 2013

Dear alice k,

Thank you so much for taking the time to write a review about your stay with us. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. Please accept our apology for the shortcomings you have experienced and if our hotel fell below your expectations. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. I have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests.

Though I would prefer you had a better experience at our hotel, I would like to thank you for sharing your thoughts and I hope you will give us the opportunity to serve you again in the future.

Sincerely,

Krysllin G.
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (528)
Traveler rating
Traveler type
Time of year
Language

73 - 79 of 528 reviews

Reviewed May 12, 2013

I was driving from Mont Blanc to Ancona and needed a hotel for one night during the journey. This hotel was very conveniently located off the main road and very reasonably priced. I arrived at 1 am and left at 7 am. The night porter was very helpful at checking me and assisting me. The room itself was very clean and adequate for the night. No compaliants at all. I cannot comment on the restaurants or other services as I did not use them. For a stopover, well recommended!

  • Stayed: May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank WorkinginAthens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2013

Very nice hotel outside the city limits of Milan. They have a shuttle van from pick and drop off at the last metro station. Make sure you get the hours, if not you could be stuck at the Forum forever because taxis normally don't pick up passengers from the curb. The food was good and it didn't hurt that the hotel is a stones throw from a convenient store. If I visit Milan again I would stay here again and recommend it to others.

  • Stayed: December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lewiskay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2013

Location is ok, next to motorway. Just an average rooms, clean. Average rating for reception service, more smile please. Long waiting time at the bar just to request for hot water. Luckily, they give hot water for free-of-charge. Breakfast for group tour, not many choices, just ok.

  • Stayed: December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Murni I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Milan - Assago, responded to this reviewResponded August 1, 2013

Dear Murni I,

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the shortcoming you have encountered. I appreciate feedback that we receive, whether positive and negative to ensure we provide the best level of service and facilities that we can give to our guests. Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 28, 2012

We stayed here with a family en route from French Riviera to Germany. It was very convenient to get on and off of the autostrada to the hotel. They have an decent restaurant and bar on location. Staff is friendly. Free unsecure parking or secured parking for a fee. Rooms are average size and clean. Would stay here again in going up and down the autostrada.

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Travis73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2012

stayed at this hotel on our way from Central Switzerland to the Tuscany coast. Since we left Friday night and it was a 7h drive, we decided to stay overnight after half the trip. Very convenient since located on the motorway A1 (Milano - Parma - Florence). Easy in-and-out, guarded parking lot, clean and quiet.

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Galeazzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2012

Location? Well, if you got a car it is conveniently located directly at the motorway, if you don't have a car you could feel lost as there is not much around it. Southwest of Milano. Reception was not overstaffed, so in the morning when several people want to checkout or a bus with a japanese travel group has just arrived when you want to checkin it can take a little..... But overall friendly reception staff.
Breakfast is nothing fancy but ok with sufficient selection, although the warm food (eggs, bacon ...) cools out quickly, so best to be there when replenished.
Rooms are not the most modern ones, but all working fine, newly renovated bathroom and a very comfy bed. Very quiet aircon with good regulation and not blowing on bed, good blackout curtains.
Overall a good location for a 3 day business trip.

Room Tip: If you are a light sleeper, ask for a room to the backside, looking over the fields, as it is locate...
See more room tips
  • Stayed: September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank JuWe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Assago
1.4 mi away
NH Milano Congress Centre
1.6 mi away
H2C Hotel Milanofiori
0.9 mi away
Royal Garden Hotel
Royal Garden Hotel
#2 of 4 in Assago
530 reviews
Show Prices
Show Prices
Show Prices
2.1 mi away
Alga
Alga
#233 of 428 in Milan
189 reviews
3.4 mi away
Excel Milano 3 Hotel e Residence
1.7 mi away
Forum Hotel
Forum Hotel
#1 of 3 in Rozzano
102 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Milan - Assago? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Milan - Assago

Address: Tangenziale Ovest | Km, 19, 20094 Assago, Italy
Phone Number:
Location: Italy > Lombardy > Province of Milan > Assago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Assago
Price Range: $75 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Milan - Assago 4*
Number of rooms: 203
Official Description (provided by the hotel):
Holiday Inn Assago high-rise hotel near the Milanofiori business district, with free WiFi The Holiday Inn® Milan Assago hotel is just off the A50 ring road and secure parking is available. A free shuttle bus takes guests on a timetable to Mediolanum Forum Metro Station, which offers speedy connections to the city center. It's 54 km to Milan Malpensa Airport (MXP) and 24 km to Milan Linate Airport (LIN). Business travelers can host up to 280 people in 17 fully equipped meeting rooms, 10 of which are housed on a dedicated events floor. The hotel also offers free WiFi and a 24-hour business centre. Many international companies, including Nestlé, McDonald's, DHL, Auchan, Leroy Merlin, have offices in the nearby Milanofiori business district. The Fiera Milano fairground is less than 20 minutes by car. Milan’s visitor attractions, such as the Piazza del Duomo, are easily accessible via subway. Head to Milanofiori for shops, the Teatro Della Luna theatre and the Mediolanum Forum sports and concert venue. The comfortable 203 rooms feature separate sofa beds and a pillow menu. Kids stay and eat for free. A breakfast buffet and Italian cuisine are offered in the Alla Bell'Italia restaurant. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Hotels.com, Ctrip TA, IHG, Expedia, Priceline, Cancelon, Travelocity, TripOnline SA, Orbitz, Cheap Tickets, Hotwire and HotelQuickly so you can book your Holiday Inn Milan - Assago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Milan - Assago Hotel Assago
Holiday Inn Corsico
Milan Holiday Inn
Holiday Inn Milan - Assago Italy

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing